Nurse Manager - Diversionary Services
Bay Cove Human Services, Inc.

Job Info

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Reports To: Director of Diversionary Services (Administrative) and Chief Nursing Officer (Nursing)

Supervisory Responsibilities:

• All Full-Time, Part-Time, and Per Diem Nurses, as well as Agency Nursing Staff
• Serves as an supervisory resource to unit staff in the absence of the Director of Diversionary Services, Assistant Director of Diversionary Services, Clinical Director, or Assistant Clinical Director.

Requirements for the position:

• Massachusetts registration and license in nursing.
• Five (5) years acute care experience preferred.
• Two (2) years supervisory experience.
• Prior substance use disorder and/or mental health experience required.
• Prior experience with individuals who are unhoused is preferred.
• Prior experience in harm reduction and trauma responsive patient care preferred.
• Demonstrated professional writing, communication, interpersonal, and organizational skills.
• Intermediate proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps.
• COVID-19 vaccination is a requirement of the position. One COVID-19 shot is acceptable, contingent on the individual receiving the second shot within the allotted time frame.

Job Summary: As a member of the leadership team for Diversionary Services, the Nurse Manager ensures 24/7 nursing coverage to support medication compliance and the monitoring of symptoms, provides supervision and oversight to the nurses, and ensures compliance to DEA, DPH/BSAS regulations and certification standards. The Nurse Manager contributes to the Bay Cove's mission by ensuring the health, safety, and quality care are afforded to patients of the programs while they are on their recovery journey.

This is an exempt position.

Essential Functions of Position:

• Recruit, build, and maintain a team of talented nurses and schedule nurses to ensure on-site 24/7 nursing coverage to support medication compliance and monitoring of symptoms.
• Manage all nursing operations, including the provision of quality of patient care.
• Participate in the training of unit staff regarding changes and updates of medical aspects of substance use, withdrawal management, and behavioral health diagnoses as they might affect patients and train all Nurses on all nursing policies, procedures, and practices ensure competency.
• Collaborate with the Chief Nursing Officer, Medical Director, Psych Consultant, program leadership, and the Director of Operations to develop and revise policies, procedures, and clinical protocols for care of patients.
• Lead the nursing staff to work collaboratively with clinical and direct care staff to support the daily physical and health care needs of patients in the program and seamless transition to the next level of care.
• Monitor compliance with nursing and medication budget, including staffing, scheduling, productivity analysis, and supply costs.
• Participate in staff, supervision, and multidisciplinary meetings as well as in individual and group supervision, training, and professional development activities.
• Oversee the nurses' responsibilities in utilization review and work collaboratively with the Billing Assistant and insurance reviewers in utilization review procedures.
• Adhere to DEA and all state and federal regulations regarding the use of controlled substances in the program and be available for DEA and State representatives during site visits and other licensing or accreditation bodies.
• Provide crisis assessment, prevention, and needed intervention during scheduled hours and while on-call in nights and weekends as scheduled by providing on-call coverage on a rotating basis.
• Other job-related duties as assigned.

All BSAS licensed programs must have at least one staff member designated to serve as coordinator of one of the following three topics. If assigned, both supervisor and employee must initial to acknowledge the assignment:
• Serve as the program's Access Coordinator by developing and implementing the evaluation, plan, and annual review of the program's performance in ensuring equitable access to services as required by 105 CMR 164.040(A)(11).
• Serve as the program's HIV/AIDS Coordinator by overseeing confidential HIV risk assessment and access to counseling and testing; staff, patient, and resident HIV/AIDS and hepatitis education; and Department requirements for admission, service planning and discharge of HIV positive patients or residents.
• Serve as the program's Tobacco Education Coordinator by assisting staff in implementing BSAS guidelines for integrating tobacco assessment, education and treatment into program services.

Personal Characteristics:

• Utilizes a flexible and responsible work style that meets evolving needs of the agency.
• Works with integrity and respects the dignity and value of all individuals.
• Exhibits mission through job knowledge, pride in work role, and advocacy.
• Promotes diversity and inclusion of all individuals.
• Works in a collaborative, compassionate manner with stakeholder/ partners.

Physical Requirements

• Ongoing detection and interpretation of information on documents, monitors, and labels and accompanying response, as well as to identification of equipment and supplies.
• Frequent interaction with providers, colleagues, customers, patients/clients, and visitors requiring the employee to communicate, as well as detect and interpret information, needs, and issues quickly and accurately, occasionally during emergency situations.
• Frequent communication of accurate information, instructions, and ideas so others will understand.
• Operation of complex and delicate equipment with precision and accuracy. This includes frequent phone and computer use for documenting patient care, accessing needed information, medication preparation, etc.
• Utilization of the full range of movement to lift, move, or transfer patients up to fifty (50) pounds, as well as assist with weights of more than one-hundred (100) pounds. Will also bend to retrieve, lift, and carry supplies and equipment up to twenty (20) pounds.
• Frequent movement throughout the unit to access, obtain, or distribute supplies (sometimes pushing or pulling equipment), interact with patients, assist in the transport of patients, etc.
• Undertake lifesaving efforts by conducting CPR via the provision of chest compressions and rescue breathing as needed until relieved by medical professionals.
• Remain in a stationary position for an extended period of time as needed.

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