Night Auditor - Paradise Inn - Seasonal - $18.00
Guest Services

Job Info

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Imagine looking back on that time you spent a summer working on an active volcano. Venture through the park to discover waterfalls, streams, coves, lakes, and wildlife on over 260 miles of hiking trails leading through the old-growth forest of the river valleys and the high subalpine meadows on the flanks of Mount Rainier.

Rainier Guest Services manages Jackson Visitor Center and Paradise Inn located high on the mountain with a gorgeous view of Mount Rainier's peak, National Park Inn tucked within the lush forest, and Sunrise Day Lodge with its gorgeous meadows and unequalled skyline. Any one of these could be your home for the summer!

We operate year-round, but because Mount Rainier is one of the snowiest places in the lower 48 states, our primary season is the warmest part of the summer from Memorial Day through Labor Day.

Our team of around 240 dedicated, talented, and friendly associates serve the summer influx of guests who come to the mountain to experience the same serenity, wonder, and magnificence you'll experience every day!

Our Summer 2024 Season Runs May through September!

Night Auditor - Paradise Inn - Seasonal - $18.00

JOB DESCRIPTION: PARADISE INN NIGHT AUDITOR UNIT 8550

JOB SUMMARY
The Night Auditor provides excellent overnight service at the hotel front desk, performing all relevant night audit functions including cash reports, reconciliation, verifying accuracy of credit cards, bookkeeping, end of day accounting duties for the hotel. This position reports to the General Manager.

ESSENTIAL FUNCTIONS

• Accurately complete required night audit reports on a nightly basis.
  
• Verify readings, over-rings, credit cards, checks, guest folios, audit daily guest ledger of the hotel to verify and balance entries. Investigate and correct any discrepancies.
  
• Check daily cash reports for completeness and accuracy. Create daily deposit and ensure correct starting cash amount at the front desk for the morning.
  
• Manage overnight walk-in traffic. Sign in guests as needed. Smile and greet guests in a welcoming manner.
  
• Act as front desk attendant during the night hours, register and assign rooms to guests, provide quote for room rates and up-sell the guest when possible, and ensuring guests are satisfied with service requests.
  
• Update reservations system with occupancy of guests as they come as they check in and out.
  
• Provide administrative, reception, and program support to management and staff.
  
• Manage phone activity including providing general knowledge to callers.
  
• Resolve guest concerns and complaints within scope of authority; refer to management as appropriate.
  
• Maintain awareness of safety issues and report them immediately to your manager.
  
• Performs such other related duties as directed or required.
  

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• High School Diploma/G.E.D. equivalent required. Some college in related degree preferred.
  
• Basic accounting skills and mathematical accuracy.
  

• Clerical skills including typing, filing, office machine operations, cash register operation, maintenance of records, and the ability to undertake multiple tasks simultaneously.
  
• Computer proficiency.
  
• Ability to effectively organize and coordinate multiple priorities.
  
• Ability to learn and develop new skills and problem solve.
  
• Ability to arrange and coordinate schedules for reservations.
  
• Excellent interpersonal, administrative, telephone and other communications skills.
  

PHYSICAL AND MENTAL REQUIREMENTS

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
  
• Lifting, carrying, and pushing up to 15 lbs. regularly, 20-30 lbs. frequently, and up to 40 lbs. occasionally.
  
• Ability to stand for the entire workday and to climb steps regularly.
  
• Ability to sit at a desk and monitor phones for extended amounts of time.
  
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and to speak clearly so that you can be understood by customers and co-workers in English. Able to read and write work-related documents in English.
  
• Communicates and receives verbal communication with other employees.
  
• Able to work overnight with little to no supervision.
  
• Physical presence at the job site is essential to perform job duties.
  

EQUIPMENT USED

• Typical office equipment (computer, phone system, fax, copier, scanner), cash register and credit card terminal
  
• Computer-based hotel reservations system and POS system.
  
• Required Personal Protective Equipment (PPE) used: gloves
  

Housing Available

• This position is eligible for employee housing with a room shared with other night shift employees.

DATE LAST MODIFIED: 10/5/23 NON-EXEMPT UNIT 8550

NOTE: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

This job has expired.