Manager II, Quality Assurance - Entertainment
Walmart

Job Info

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What you'll do at

Position Summary...

What you'll do...

Manager II, Quality Assurance - Entertainment

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make to create the future of retail, from responsible sourcing to sustainability - and everything in between.

As a Manager II, Quality Assurance, you will manage daily product approval workflow for designated category by maintaining relationships with strategic partners; providing guidance to staff and business partners on design intent, fit, and construction standards to support product safety, compliance, and value pricing; partnering with cross functional teams to evaluate production samples and conduct in-store audits; and providing insight to management on workflow requirements.

You will maintain and track departmental and category quality performance to drive efficiencies by adhering to the process calendar and project timelines; ensuring that daily tracking logs for designated category products are complete; managing workload to ensure timely sample and comment turnaround times and adherence to deadlines while resolving issues regarding timing, quality, and supplier performance and escalating them to management as needed.

You know your supplier and customer needs better than anyone else and are constantly thinking about what is next for your business. Success in this role requires tenacity, a customer mindset, an ability to influence, and a competitive spirit. You'll use your executive presence to work with suppliers and cross functional team members at all levels and navigate interesting, complex challenges.

You'll sweep us off our feet if...

• You like digging into data and performing analysis to gain actionable insights from large, disparate sets of data

• You're excited about solving complex challenges
• You're comfortable influencing others, leading teams, managing stakeholders, getting buy-in from leadership, and communicating clearly
• You enjoy training and developing associates, delivering trainings programs through multiple media formats and developing educational material
• You're customer-centric in spirit and in execution
• You have a competitive spirit of being in front of trend and innovation
• You have a test and learn mentality and an agile way of working to improve your team's products and your own development

You'll make an impact by:

• Developing and driving product and supplier quality strategies for direct import and domestic Private Brand products to achieve desired results by identifying and defining changes to processes and practices
• Prioritizing and demonstrating value of quality change initiatives to the organization leaders; driving project plans to implement new product and supplier processes and assessing associates' readiness for new quality initiatives and programs
• Setting expectations; adjusting approaches to achieve strategic quality objectives across the supply chain; ensuring quality initiatives are adopted by entire organization; and ensuring timely project management from initiation to the execution stage
• Driving alignment and engagement of internal and external cross-functional partners for efficiency in the value chain by driving overall product testing initiatives; determining and developing tools for assessing and monitoring supplier performance and capability to better understand performance trends and gaps
• Ensuring there is a process and program in place for the development, enforcement, and maintenance of all Walmart's protocols for product performance and quality testing
• Driving global quality projects to drive product improvement by determining proper procedures and guidelines for advising on, executing, and documenting quality practices across multiple business areas, suppliers and 3rd party service providers
• Understanding the global trends that affect the business and formulating strategies to address them, while evaluating and responding to issues and concerns regarding quality practices and procedures.
• Acting as a trusted advisor to diverse business partners, influencing them to act as needed to move the business forward
• Driving customer-focused recommendations and decisions across all customer touchpoints, while constantly incorporating applicable and actionable customer feedback
• Guiding suppliers and vendors in the development of customer-focused processes and products

Benefits & Perks:

• Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer

• Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.

Who We Are

• Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. careers.walmart.com

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Business, Communications, Education, Engineering, or related field and 2 years' experience in training, quality, product development, or related area OR 4 years' experience in training, quality, product development, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Customer Service, Human Resources, Sales, Training and Development, Training and Facilitation

Masters: Business Administration

Primary Location...
702 SW 8TH ST, BENTONVILLE, AR 72716, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum-NWA has something for everyone.

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