Manager, Clinic/Center Administration - San Antonio / Live Oak
Conviva

Job Info

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Description

The Manager, Clinic/Center Administration plans and directs the work of professional and support personnel who provide outpatient care to patients in a clinical setting. The Manager, Clinic/Center Administration works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules and goals.

Responsibilities

Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Conviva, a wholly-owned subsidiary of Humana, Inc., we want to help people everywhere, including our team members, lead their best lives. We support our team members to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our team members fresh perspective, new insights, and exciting opportunities to enhance their careers. At Conviva, we're seeking innovative people who want to make positive changes in their lives, the lives of our patients, and the healthcare industry as a whole.

Conviva is seeking a Manager, Clinic/Center Administration that will develops and leads implementation for staffing plans, policies and procedures for the facility and works closely with clinicians to ensure optimal patient outcomes. Decisions are typically related to resources, approach, and tactical operations for projects and initiatives involving own departmental area. Requires cross departmental collaboration, and conducts briefings and area meetings; maintains frequent contact with other managers across the department.

Vaccine Policy

For this job, associates are required to be fully COVID vaccinated or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are ahealthcarecompany committed to putting health and safety first for our members, patients, associates, and the communities we serve.

If progressed to offer, you will be required to:

Provide proof of full vaccinationor commit to testing protocols OR

Provide proof of applicable exemption including any required supporting documentation

Medical, religious, state and remote-only work exemptions are available.

Required Qualifications

• Bachelor's Degree, preferably in Business Administration, Healthcare Administration or related field - OR - equivalent experience as an LVN/LPN (Licensed Practical Nurse) or RN (Registered Nurse) in a primary care setting
  
• A minimum of three years of operational leadership experience within a multi-physician office or clinical group
  
• Demonstrated ability to lead, coach and mentor teams
  
• Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA's, community organizations and other health plan staff
  
• Knowledge of and experience working with Provider Communities
  
• Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems
  
• Knowledge of Excel, Word and Power Point Presentations in a business setting
  
• A high level of engagement and emotional intelligence
  
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
  

Preferred Qualifications

• Basic knowledge of Population Health Strategy
  
• Medicare knowledge
  
• Managed care experience
  
• Value Based Care knowledge
  
• Proven ability to function effectively in matrix management environment and as a member of an interdisciplinary team
  
• Solid understanding of medical care delivery, managed care financial arrangements and reimbursement
  
• Experience managing a budget of $500,000+
  

Additional Information

• Local travel occasionally
  
• Schedule Monday-Friday; Hours: 8:00 am - 5:00 pm
  

Alert:

Conviva, a subsidiary of Humana, values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.

Interview Format:

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire interview. In this interview, you will receive a set of interview questions over your phone and you will provide recorded or text message responses to each question. You should anticipate this interview to take about 15 minutes. Your recorded interview will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours

40

https://humana.wd5.myworkdayjobs.com/Conviva_External_Career_Site/job/San-Antonio-TX/Manager-Clinic-Center-Administration-San-Antonio-Live-Oak_R-270113/apply

If you are an existing CenterWell or Humana associate, please apply through go/associatecareers using a Chrome or Edge browser.

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