Learning and Development Content Developer
Stellantis Financial Services US

Job Info

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Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citro n, Dodge, DS Automobiles, Fiat, Jeep , Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Job Summary:

Summary: Leadership Development and Performance Improvement Center/Corporate Training Learning and Development Content Developer is responsible for the creation and development of all content related to corporate training. Overall, this position participates in the creation and development of content for employee development, leadership development, systems-related training, and new hire orientation. This role supports all corporate training initiatives to ensure alignment with the organization s strategic priorities.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Responsibilities

• Develop engaging and performance-focused training content according to adult learning theory and the ADDIE model of instructional design.

• Designs, develops, and evaluates curriculum and training materials for the Leadership Development and Performance Improvement Center/Corporate Training and human resources teams.
• Contributes innovative, creative ideas to evolve and optimize the initiatives of the Leadership Development and Performance Improvement Center/Corporate Training and positively impact business results.

• Partner with stakeholders to ensure training content is updated, relevant, and supports current department and organizational initiatives.
• Develops course assessments, training evaluations, quizzes, and meaningful, interactive activities that improve learning outcomes.
• Manages learning material by auditing, reviewing, and validating content accuracy.

• Manages all projects related to course and curriculum creation to include task analysis and process mapping for content development.
• Oversees polling, technical support, troubleshooting, and other issues as needed.
• Identifies company training needs by partnering with department leadership and presenting recommendations.
• Work closely with other subject matter experts, as well as our e-Training Instructional Designer, who will translate your written expertise into finished courses using e-Training tools and applications.
• Develops and maintains strong business relationships, collaborating with Subject Matter Experts across different departments, and implementing learning & development project plans.
• Develops supporting knowledge articles, job aids, manuals, and SOPs.
• Keeps up to date on learning and publication tools, trends, and ideas.
• Understands the parameters of confidentiality and essential trust. Holds private information in confidence.
• Performs other assignments and duties as assigned by Management.

Location: Atlanta, Georgia; Houston, Texas; Dallas, Texas; Phoenix, Arizona; and Detroit, Michigan. Minimal travel is required.

Competencies To perform the job successfully, an individual should demonstrate the following competencies:

• Managing and Measuring Work: Monitors process, progress, and results. Ability to manage multiple projects and time.
• Teamwork: Works with individuals or a group of people to achieve a shared goal or outcome in an effective way.
• Business Acumen: Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting high/her business and organization.
• Presentation Skills: Speaks clearly and persuasively in positive or negative situations; Listens and clarifies; Responds productively to questions; Demonstrates group presentation skills; Participates in meetings. Utilizes proper grammar and ensures non-verbal communication is professional.
• Problem Solving - Gathers and analyzes information skillfully. Able to identify gaps and trends; makes recommendations to improve processes.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Attention to detail Has the ability to work accurately and is able to identify, analyze, prevent, and solve problems.
• Innovation - Meets challenges with resourcefulness; Generates suggestions for improving work.
• Creativity: Comes up with new and unique ideas. Easily makes connections among previously unrelated notions.
• Adaptability - Manages competing demands; Changes approach or method to best fit the situation. Able to transition applied training to a successful job skill transfer; uses various methods and applications of adult learning styles.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Completes tasks on time, or notifies the appropriate person with an alternate plan.

Qualifications To perform this job successfully, an individual must be able to meet expectations for the duties identified. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and Experience: Bachelor s degree and three to five years of corporate training curriculum development experience is required.

Certifications: Certification through the Association for Talent Development and Birkman Method Assessment, preferred.

Language Skills: Well-developed interpersonal and communication skills. Ability to create training presentations. Ability to effectively present information in one-to-one and in group situations to all levels of employees of the organization.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability: Ability to solve problems and work across department boundaries independently. Must be organized, able to research and analyze information to make appropriate decisions.

Technical Skills

• To perform this job successfully, an individual should have intermediate knowledge of the following Microsoft Office products: PowerPoint, Word, and Excel.
• Knowledge of adult learning, e-learning, and distance learning principles is preferred.
• Knowledge of an LMS platform is preferred.
• Strong technical capability and experience in IT systems management preferred.
• Experience with industry-standard publishing formats such as SCORM and AICC preferred.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons

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