Position Summary
To assist physicians, advanced practitioners, nurses, and patients by providing ambulatory medical care services. Responsible for providing to medical assistants daily onsite guidance and ensuring efficient clinic workflow. Acts as a point-of-contact for scheduling matters. Resolves day-to-day workflow and patient issues. Promptly escalates issues/concerns, as needed, to the manager. Provides input to the manager for performance management/evaluation process for medical assistants and/or medical office assistants.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
CLINICAL
Responsible for successful clinic patient flow, including informing physicians of patients' arrival and room assignment
Rooms patients, and accompanies and/or assists patients to the exam room in a professional manner
Obtains patient vital signs, including height, weight, temperature, and blood pressure. Pulse oximetry if needed.
Able to perform using manual equipment and Welch Allen spot vital sign machine and import results to electronic medical record in a timely fashion
Assist physicians during examinations and procedures. Includes setting up the exam room and preparing the patient
Performs Labs, UA, urine pregnancy, and finger sticks for blood sugars
Current in adult CPR/AED
Able to calculate dosages (demonstrated via passing yearly written medication exam)
Administer medications (oral, intramuscular, subcutaneous, intradermal, inhalation, rectal, topical) using proper technique - this duty can only be performed after the MA has demonstrated competency to clinic RN yearly
Ensure maintenance is kept with an autoclave.
May assist with other support activities, including packaging and sterilizing equipment and supplies
Maintains patient areas clean and safe
Maintains and improves knowledge and expertise through continuous training and annual reviews
Must pass all tests in a maximum of two attempts
Performs other duties as assigned
Preceptor to new hires.
Proficient in all of the following clinical areas: Maternal-Fetal Medicine, Certified Nurse Midwife, Obstetrics Generalist, Gynecology, Family Planning, and Minimal Invasive Gynecological medicine
ADMINISTRATIVE
Responsible for providing to medical assistants daily onsite guidance and ensuring efficient clinic workflow. Resolves day-to-day workflow and patient-related matters.
Acts as a point-of-contact for scheduling matters.
Promptly escalates issues/concerns, as needed, to the supervisor.
Provides input to supervisor for performance management/evaluation process for medical assistants and/or medical office assistants.
Assist with medical assistant assignments with supervisor/management approval
Takes inventory of supplies, equipment, and medications
Ensures clinical areas are well stocked
Ensures expiration dates have not lapsed
Communicates problems and concerns to supervisors
Attends staff meetings, and provides input into the agenda.
patients, families/visitors, providers, other department staff, and co-workers.
Performs QA
Orders supplies and medications
Able to schedule appointments
Able to register patients
Communicates problems and concerns to supervisors and provides input to support total quality improvement activities.
COMPUTER SKILLS - IDX/TOUCH WORKS
Properly import vital signs into the patients' electronic medical record
Generates accurate simple tasks
Such as notifying physicians of PPD results, FOB results, etc.
Able to locate and follow computerized orders
Able to appropriately document care and services into the patients' electronic medical record
Able to correctly complete electronic charges for nurse visits
Able to pull up schedules and print labels
Attend IT training
Attend all training classes to maintain computer skills and learn any Touchworks updates
Pass all proficiency tests
All tests must be passed in a maximum of two attempts
Superuser
Qualifications
Education
Experience
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