IT Operations Intern
Teachers Credit Union

Primary Responsibilities & Duties 

• Responsible for learning the process and creating end-user workstations and testing the systems to ensure they are fully functional. 

• Responsible for helping with inventory management and tracking, tagging serial numbers, and documenting equipment moves. 

• Responsible for providing additional support for the Tier I levels as necessary. 

• Responsible for assisting in projects held by the IT Operations team. 

• Responsible for accompanying team members for field work at branches when necessary. 

• Responsible for learning the tools and systems used in the environment and how they affect business level of TCU. 

• Responsible for advancing the learning and skills for oneself to gain experience for building a resume for career advancement. 

• Assumes additional responsibilities as necessary for the continued growth and advancement of the Credit Union. 

Specific Skills 

• Working knowledge of MS Operating Systems and MS Office applications 

• Good verbal and written communication skills  

• Aptitude for the understanding of computer systems, network security systems  and computer applications  

• General data entry and mathematical skills 

• Ability to lift up to 50 pounds when necessary 

• Ability to accept direction 

Accountability

• Complete all assigned projects on a timely basis. 

• Adjust project timelines as necessary to achieve overall objectives. 

• Maintain and adhere to confidentiality. 

• Acquire and Utilize new product knowledge 

• Assume additional responsibilities as necessary for the growth and support of the IT Department. 

• Accountable for Performance Management Goals as agreed upon with Supervisor.