IT Business Technical Analyst, Manufacturing Operations
CNH Industrial

Racine, Wisconsin

Posted in IT


This job has expired.

Job Info


Through its people and brands, CNH Industrial delivers power, technology and innovation to farmers, builders and drivers all around the world. Each of its brands, including Case IH, New Holland Agriculture, Case and New Holland Construction, FPT Industrial, Capital, and Aftermarket Solutions, is a major international force in its specific sector.

CNH Industrial is seeking a IT Business Technical Analyst, Manufacturing Operations to support the day to day operations and projects related to shop floor Manufacturing Execution Software/Overall Equipment Effectiveness and plant maintenance systems. This position will understand the existing system landscape and architecture and support day to day issues in coordination between internal and vendor team to ensure issues are resolved to support the plant needs. This position will coordinate with the business on new projects/expansions of the existing platform to help cost, plan and deploy changes.

This position will learn and use manufacturing core processes like shop floor execution and plant maintenance possibly including machine learning related to asset downtime prediction. A deep understanding of relational databases, application server set up, and basic programing is required. Off hours support will be required on an as needed basis.


  • Application maintenance support coordination for existing systems in the area of shop floor management. Troubleshooting support to understand issues and engage proper teams. Management of issues and coordination between the software vendor and business teams to drive solutions.
  • Support for Information Communication and Technology (ICT) Manufacturing systems modernization projects in the areas of manufacturing shop floor controls and plant maintenance.
  • Ability to analyze source data, understand data normalization, and create enrichment procedures to support data loads into new systems.
  • Design and execute systems integration tests across new and legacy systems. Support business colleagues in performance of User Acceptance test.
  • Support Software infrastructure setup and troubleshooting activities in coordination with technical teams as needed. Ability to trouble shoot issues with the application servers and set up test servers.
  • Create presentations and articulate technical solutions to peers and management team.
  • Support internal/external business clients and help management team govern 3rd party service providers to ensure project deliverables and business requirements are met.
  • Demonstrate teamwork, ownership, accountability and focus on customer satisfaction in compliance with ICT vision and mission.

Required Qualifications:

  • Bachelor's Degree in MIS, Computer Science or related field
  • 3+ years of experience
  • Technical skills in server troubleshooting, interface controls, server set up
  • Exposure to software projects lifecycle and implementation
  • Exposure to Manufacturing business processes
  • Troubleshooting skills, self-directed technical research, and analytical/problem solving ability

Preferred Qualifications:

  • Experience with data collection thru sensors and other controls. Kepware exposure a plus.
  • Experience with Data analytics systems backend (SQL/Oracle) or front-end reporting tools like Qliksense/PowerBI/Tableau
  • Experience with Robotics Process automation tools.
  • Programming experience

CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "EEO is the Law" poster and its supplement here.

CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.

If you need reasonable accommodation with the application process, please call 1-800-889-4422 option 1 and then option 5, or contact us at narecruitingmailbox@cnhind.com.

Read about our company's commitment to pay transparency by clicking this link: pay transparency notice.


This job has expired.

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