HR Program Specialist III/DAL35278
American Cybersystems, Inc.

Job Info

Job Title: HR Program Specialist III/Project Manager, Business Process Improvement
Duration: 13 Months
Physical address of worksite: Atlanta Georgia 30354

Job Description:
Our Client's Employee Relations Center of Expertise (ER COE) is looking for an individual to support the standardization, modernization and automation of current processes and reporting capabilities across the HR function. A successful candidate will be a critical thinker who plans and prioritizes the most effective and efficient path towards success; they are trustworthy, innovative, and willing to challenge status quo to bring creative insight into the organization. This role reports to and works closely with the Manager, Policy and Process Improvement in the ER COE.

Responsibilities
Perform data gathering, root cause analysis, process mapping and design thinking exercises with subject matter experts to develop process improvement recommendations. Create project plans and roadmaps to guide the execution of recommendations. Identifies upstream and downstream impacts of recommendations within HR and the business.
Pull together and combine data from disparate sources to analyze and summarize into recommendations and actions.
Prioritize and implement process change requirements based on the critical project needs
Prepare communication plans and present project status updates regarding process improvements, standardization and automation efforts to leaders and various stakeholders
Partner effectively with all stakeholders to ensure clarity around priorities and maximize process efficiency through simplification and automation
Prepare and lead change management required for successful implementation of process improvements or policy changes

Qualifications:
Works collaboratively with other team members to develop best practices and or standard operating procedures
Must be able to handle confidential assignments discreetly, exercise sound judgment and maintain the trust and confidence of leadership teams
Uses analytical behaviors to partner with departmental leaders to measure effectiveness of process, drawing insights from analytics
Able to successfully navigate complex, fast-moving, and unexpected communications challenges
Practices safety-conscious behaviors in all operational processes and procedures.
Must have excellent data analytics skills
Must have excellent cross-organization problem resolution and communication skills
Must have a proven ability to demonstrate a drive for results and accountability of business needs.
Must be able to work in a dynamic, fast-paced team in a time-sensitive environment with minimal supervision.
Must be detail-oriented, meet deadlines and exhibit excellent organizational and communication skills.
Must have a proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective.
Should have prior experience influencing business process design.
Strong understanding of project management principles and design thinking framework
Must be flexible in dealing with changing priorities and able to meet short and long term deadlines
Ability to provide, receive and apply constructive feedback
Should have an advanced level of proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint.
Must be able to work outside normal business hours during severe IROPs (irregular operations)
Minimal travel required
Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by Delta Air Lines, Inc.

Preferred qualifications:
Experience with interaction and trend data collection, analysis, and reporting
Experience working as a consultant.