Freight Forwarder - Import/Export Agent
Hotfoot Recruiters

Wood Dale, Illinois

Posted in Recruitment Consultancy


This job has expired.

Job Info


HotFoot Recruiters would like to announce the following Direct Hire opportunity available for immediate consideration for a well-established Fortune 500 3PL Company:

  • Company: Confidential
  • Position: Global Forwarding Agent - Import/Export Ocean Agent
  • Location: Wood Dale, IL (hybrid schedule)
  • Type: Direct Hire, Full Time
Summary:

As a Global Forwarding Agent, you will be the customer liaison for managing and operating the shipment lifecycle of customer's global freight. We are seeking candidates with prior experience in Ocean or Air Import and Export experience, or Customs Entry Writing.

Responsibilities:
  • Understanding of international shipping from the time of the purchase order issuance through delivery of the cargo
  • Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.
  • Coordinate tasks on the shipments to meet all customer SOP requirements, such as: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.
  • Facilitate relationships through collaboration with international team members and third-party contacts to ensure all needs are met.
  • Ability to build rapport with customers and respond to their needs in a timely manner.
  • Provide reporting and documentation support to internal and external customers.
Requirements & Qualifications:
  • High school degree or GED equivalent
  • Minimum of 1 year of Global Forwarding experience
Preferred Qualifications:
  • Proficient in Microsoft Office Suite
  • Exceptional communication, prioritization, and multi-tasking ability
  • Proven ability to use critical thinking for problem solving to resolve customer needs.
  • Strong customer service skills and excellent follow up.
  • High level of attention to detail
  • Ability to work in a fast-paced and deadline-driven environment.
  • Bachelor's degree
Compensation
  • $45k - $62k, DOE
  • Medical, Dental, Vision, life and disability insurance, PTO, 401K, stock options, paid parental leave, prescription drug coverage.
  • Hybrid work schedule - in-office and remotely
  • Casual work environment
  • Career growth

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


This job has expired.

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