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The Financial Center Manager (FCM) reports to Market President (MP) and is responsible for the achievement of specified banking center and banking center team service levels and performance goals.The FCM will be responsible for building, developing, and leading a team that is focused on providing clients with an exceptional client experience and deepening relationships. The FCM will actively engage clients, and prospect referrals, to present solutions to meet the clients' needs and open accounts. By focusing on the client, doing the right thing, and striving to make a difference, the team will build long-lasting client relationships.The FCM is accountable for retention and growth of client relationships, growing non-interest revenue, supporting sales partners in new client acquisition, and maintaining the safety and soundness of the site. The FCM will serve as the leader in the financial service center. They will support the team and partners in serving the clients and community. The FCM will help to build and strong community alliances and integrate into the communities they serve. The FCM is responsible for adherence to all compliance and regulatory procedures. Including, but not limited to: BSA, Check 21, CIP, CRA, HMDA, Reg B, Reg D, Reg E, Reg CC, Truth in Savings, Privacy Compliance, and the Patriot Act.
Essential Functions/Responsibilities
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