Field Service Dispatcher
United Rentals

Job Info

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Great company. Great people. Great opportunities.

As a Field Service Dispatcher at United Rentals, you will be tasked with organizing the daily dispatch of Service Techs for a metro area in a safe and timely manner. You will work closely with Service and Operations Managers and Inside Sales Reps to ensure repairs are properly scheduled and executed to guarantee superior customer service. Without you, our customers cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job.

Your strong work ethic, reliability and positive attitude will make you an asset to our branch and entire organization. If you would enjoy the chance to make your mark with the world's largest equipment rental provider, consider a future with United Rentals. You will be supported by a strong management team that will help you achieve your goals. Excellence in this challenging and rewarding position paves the way for advancement opportunities.

Additional duties include the following:

• Oversee dispatch of Field Service Techs within the metro-area to maximize efficiency and customer repair responsiveness
• Monitor Service Tech progress and adjust schedules as service requests come in
• Optimize use of overtime to deliver superior customer service
• As needed, support branches in maintaining customer relations via phone, making additions, cancellations, and changes regarding equipment repairs or exchanges
• Demonstrate commitment to safety and discipline through exemplary personal compliance, accountability and pro-active communication
• Perform all safety inspections within company and governmental policies
• Other duties assigned as needed

Job Requirements:

• High School diploma or equivalent
• Valid driver's license with acceptable driving record
• Diligent attention to safety
• Strong ability to multitask in a fast-paced environment
• Strong leadership, organization and communication skills

What's in it for you?

Best in class benefits package which includes medical, dental & vision, 401(k) or RRSP, DPSP, paid time off, comprehensive training and development, and career growth opportunities.

United Rentals, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

At United Rentals, the largest equipment rental company, we believe that it takes great employees to build a great organization - and we're passionate about helping our people grow professionally and embrace teamwork in everything they do. Our culture is based on our corporate values and centers on mutual respect, job satisfaction, diversity and a shared responsibility to build a better future.

What's in it for you?

U.S. Full Time roles: Best in class benefits offering includes medical, dental, vision, flex spending and health savings accounts; 401(k) retirement with company match; life and disability insurance; and paid time off including sick, vacation, holidays, and paid parental leave. Comprehensive training and development and career growth opportunities.

U.S. Non-Full Time roles: Benefits offering includes 401(k) retirement with company match; paid time off including sick, vacation and holidays; and comprehensive training and development and career growth opportunities.

Canada: Best in class benefits package which includes medical, dental & vision, RRSP/DPSP*, paid time off, comprehensive training and development, and career growth opportunities.

*Offered for full time roles, non-full time eligibility in select provinces.

United Rentals, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

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