Field Operations Team Lead - SHIELD IL (165474)
University of Illinois

Job Info

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Job Details

Description:

Field Operations Team Lead

SHIELD IL Deployment Unit

University of Illinois at Urbana-Champaign

The University of Illinois is an Equal Opportunity, Affirmative Action employer that recruits and hires qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status. For more information, visit http://go.illinois.edu/EEO.

PRIMARY POSITION FUNCTION/SUMMARY:

SHIELD Illinois is a screening testing program and infrastructure that deploys the University of Illinois' innovative saliva test across the state. We save lives by curbing the spread of COVID-19, while reducing productivity loss and prioritizing employee wellbeing. SHIELD Illinois uses cutting-edge PCR technology and robotics to deliver fast reliable results to patients. We strive to have a positive impact on patients' lives across Illinois by making complicated testing and long turnaround times a thing of the past. The function of the Team Leader position is to head their own COVID Testing Team comprised of a few Test Site Assistants. Testing Teams are patient-facing and travel to different client sites and their duties involve set-up, collecting test samples, and tear down. The incumbent of this role must create a safe, inclusive, and positive environment.

DUTIES AND RESPONSIBILITIES:

• Serve as a Team Leader on client sites; set up/tear down, greet patients, log patients, maintain/adjust the site, and direct patients through the testing process
• Manage Test Site Assistants on site; analyze workload, assign priorities, and maintain their focus
• Develop schedules for the team and ensure proper team dynamics and employee engagement
• Interpret legal requirements, provide safety information guidance
• Ensure compliance with standard testing procedures
• Track and manage any equipment, inventory, samples, expenditure receipts, and vehicle logs/maintenance requests using software and equipment, as needed
• Engage and ensure positive interactions with clients, patients, external partners, and other Team Leaders and Teams
• Consistently communicate with Testing Operations Team Coordinators regarding Team status
• Collect, sort, and transport samples to designated locations
• Dispose of properly labeled biohazard materials according to regulation
• Routine vehicle upkeep; filling tank with gas, cleanliness
• Develop team members professionally
• Other tasks and responsibilities, as needed and assigned

QUALIFICATIONS

Required

• High school diploma or equivalent.
• Possession of a valid State of Illinois driver's license.

Preferred

• Experience presenting information to diverse groups of people
• Prior experience in a Team Leader or Management position.

Successful Candidates will have

• Ability to work full-time on-site, Monday- Friday (occasional weekends, as needed)
• Ability to manage people and a team
• Have a strong focus on Customer Service and an ability to act as the face of SHIELD in the Field
• Ability to create a positive, inclusive, and supportive team environment
• Ability to demonstrate constructive and inclusive leadership
• Ability to develop schedules for employees
• Ability to communicate with others effectively and positively
• Strong Customer Service Orientation
• Demonstrated ability to handle sensitive information
• Excellent oral and written communication skills
• Evidence of strong interpersonal skills
• Organized work approach with attention to detail and sound judgment
• Willingness to travel to sites
• Ability to clearly communicate directions verbally in a clear and appropriate volume
• Ability to deescalate conflict
• Ability to deal with challenges while remaining calm
• Ability to work in a dynamic environment
• Ability to follow University of Illinois vaccination requirements for all staff
• Ability to ensure a safe workplace environment through using provided PPE, social distancing, and sanitation standards
• Ability to respond to changing deployment needs
• Ability to follow University of Illinois standards for utilizing University of Illinois property
• The incumbent of the Team Lead position requires an individual that is capable of people management, professional development of employees, inventory management, and schedule management of the team
• Knowledge of medical safety protocols

Physical Demands

• Position involves lifting items weighing up to 50 lbs

SALARY AND APPOINTMENT INFORMATION

This is a full-time Civil Service Public Health Response Specialist position appointed on a 12-month service basis. The expected start date is as soon as possible after the close of the search. Salary will be commensurate with experience.

To Apply:

Applications must be received by May 20, 2022. Apply for this position using the "Apply for Position" button below. If you have not applied before, you must create your candidate profile at http://jobs.illinois.edu. If you already have a profile, you will be redirected to that existing profile via email notification. To complete the application process:

Step 1) Submit the Staff Vacancy Application.

Step 2) Submit the Voluntary Self-Identification of Disability forms.

Step 3) Upload the following documents:

• cover letter
• resume (months and years of employment must be included)
• Optional: academic credentials (unofficial transcripts or copy of diploma may be acceptable) for all degrees attained. Academic credentials will be verified before hire.
• the front and back of your driver's license. Valid Driver's License will be verified before hire.
• names/contact information for three references

In order to be considered as a transfer candidate, you must apply for this position using the "Apply for Position" button below. Applications not submitted through this website will not be considered. For further information about this specific position, contact Johanna Mayer at johannam@uillinois.edu. For questions about the application process, please contact 217-333-2137.

The University of Illinois faculty, staff and students are required to be fully vaccinated against COVID-19. If you are not able to receive the vaccine for medical or religious reasons, you may seek approval for an exemption in accordance with applicable University processes.

The University of Illinois conducts criminal background checks on all job candidates upon acceptance of a contingent offer. Convictions are not a bar to employment. Other pre-employment assessments may be required, depending on the classification of Civil Service employment.

As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility.

The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current and former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit Policy on Consideration of Sexual Misconduct in Prior Employment

The University of Illinois must also comply with applicable federal export control laws and regulations and, as such, reserves the right to employ restricted party screening procedures for applicants.

College Name or Administrative Unit:

System Office

Category:

2-Administrative

Title:

Field Operations Team Lead - SHIELD IL (165474)

Open Date:

05/17/2022

Close Date:

05/20/2022

Organization Name:

SHIELD IL Deployment Unit

This job has expired.