Field Operations Regional Team Lead-SHIELD IL (165464)
University of Illinois

Job Info

---

Job Details

Description:

Field Operations Regional Team Lead

SHIELD IL Deployment Unit

University of Illinois at Urbana-Champaign

The University of Illinois is an Equal Opportunity, Affirmative Action employer that recruits and hires qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status. For more information, visit http://go.illinois.edu/EEO.

PRIMARY POSITION FUNCTION/SUMMARY:

SHIELD Illinois is a screening testing program and infrastructure that deploys the University of Illinois' innovative saliva test across the state. We save lives by curbing the spread of COVID-19, while reducing productivity loss and prioritizing employee wellbeing. SHIELD Illinois uses cutting-edge PCR technology and robotics to deliver fast reliable results to patients. We strive to have a positive impact on patients' lives across Illinois by making complicated testing and long turnaround times a thing of the past. The Regional Team Leader will head our day-to-day management of our testing operations at client sites in the Field Operations division. Duties include overseeing inventory and personnel management, quality control, and vehicle routes for a small group of on-site team leaders. This role will also assist with developing processes, schedules for employees, and ensuring a positive working environment/culture. Each Regional Team Leader will have 3-6 Team Leaders reporting to them. With the assistance of team leaders, the Regional Team Leader will also engage in relationship management with client sites, develop testing schedules, and implement appropriate processes for each site.

DUTIES AND RESPONSIBILITIES:

• Quality Control of Testing Operations
• Oversee inventory concerns and ordering, as needed
• Determine vehicle routes and assignments as needed
• Attend daily operations briefings with Field Operations Leadership
• Develop processes for training large amounts of new employees in a centralized way
• Utilize a scheduling platform for testing team employees
• Travel to different regional client sites as needed
• Supervise up to 3-6 direct reports
• Represent testing team interests to our corporate environment
• Help diffuse conflict on testing teams to promote a positive work environment
• Ensure positive interactions with clients, patients, and partners alike
• Encourage a supportive team framework
• Other responsibilities, projects, or tasks as needed
• Assisting time timesheets and personnel management
• Performance management at a team or individual level

QUALIFICATIONS

Required

• High school diploma or equivalent.
• Based on institutional requirements, current/valid State of Illinois driver's license for the type of vehicle(s) to be operated.

Preferred

• Experience presenting information to diverse groups of people
• Experience in Higher Education, Healthcare, or Government work
• Experience working on a COVID testing site interacting with patients
• Experience working with COVID-19 screening or transport
• Previous experience working in a start-up environment

Successful Candidates will have

• Knowledge of medical safety protocols
• Strong Customer/Service Orientation
• Demonstrated ability to handle sensitive information
• Excellent oral and written communication skills
• Evidence of strong interpersonal skills
• Organized work approach with attention to detail and sound judgment
• Ability to work remotely for a large portion of the job
• Ability to serve as a change champion
• Ability to promote a positive work culture
• Ability to encourage employees and professional development

SALARY AND APPOINTMENT INFORMATION

This is a full-time Civil Service Public Health Response Specialist position appointed on a 12-month service basis. The expected start date is as soon as possible after the close of the search. Salary will be commensurate with experience.

To Apply:

Applications must be received by May 20, 2022. Apply for this position using the "Apply for Position" button below. If you have not applied before, you must create your candidate profile at http://jobs.illinois.edu. If you already have a profile, you will be redirected to that existing profile via email notification. To complete the application process:

Step 1) Submit the Staff Vacancy Application.

Step 2) Submit the Voluntary Self-Identification of Disability forms.

Step 3) Upload the following documents:

• cover letter
• resume (months and years of employment must be included)
• Optional: academic credentials (unofficial transcripts or copy of diploma may be acceptable) for all degrees attained. Academic credentials will be verified before hire.
• names/contact information for three references

In order to be considered as a transfer candidate, you must apply for this position using the "Apply for Position" button below. Applications not submitted through this website will not be considered. For further information about this specific position, contact Johanna Mayer at johannam@uillinois.edu. For questions about the application process, please contact 217-333-2137.

The University of Illinois faculty, staff and students are required to be fully vaccinated against COVID-19. If you are not able to receive the vaccine for medical or religious reasons, you may seek approval for an exemption in accordance with applicable University processes.

The University of Illinois conducts criminal background checks on all job candidates upon acceptance of a contingent offer. Convictions are not a bar to employment. Other pre-employment assessments may be required, depending on the classification of Civil Service employment.

As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility.

The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current and former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit Policy on Consideration of Sexual Misconduct in Prior Employment

The University of Illinois must also comply with applicable federal export control laws and regulations and, as such, reserves the right to employ restricted party screening procedures for applicants.

College Name or Administrative Unit:

System Office

Category:

2-Administrative

Title:

Field Operations Regional Team Lead-SHIELD IL (165464)

Open Date:

05/17/2022

Close Date:

05/20/2022

Organization Name:

SHIELD IL Deployment Unit

This job has expired.