Facilities Services Assistant / Reception
Ricoh USA

POSITION PROFILE

The Facilities Services Assistant / Reception will serve as a key resource for internal and external clients in the office, and will perform a combination of the following tasks, based on specific location requirements: document printing and binding, and other print, post and purchasing support; pantry and print area stocking and maintenance; assisting in office workstation moves; providing backup reception support; ensuring conference/meeting rooms are set up, audio-visual equipment functioning and catering needs for meetings are met; collection and delivery of mail and newspaper, office supplies; responding to facilities-related issues (e.g. lighting, HVAC, furniture repairs, etc.); miscellaneous other duties.

Provides exceptional service to the business by greeting/assisting all visitors and answering and transferring incoming calls from all over the United States.

JOB DUTIES AND RESPONSIBILITIES

• Greets the public.
• Distributes name badges to visitors, temporary employees, etc.
• Issues facility access cards to employees.
• Schedules meeting rooms for all.
• Answers and transfers calls from all over the United States.
• Participates enthusiastically in company and community service events.
• Performs light Administrative duties.
• Performs PC Support and Administrative duties as needed.
• Acts as a model for Vision, Values, and Mission.
• Builds professional relationships with customers and other teams.

• Responsible for the timely updates of company phone and speed dial lists.
• Responsible for issuing of the Company Loaner Cell Phones.
• Assists Administration or any other team when needed for various tasks (envelope labels, compiling manuals, etc.).
• Understands other work areas.
• Performs other duties as assigned.

QUALIFICATIONS (Education, Experience, and Certifications)

Typically Required:

• Requires high school diploma or equivalent and 2+ years of prior switchboard experience.

Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.