University of Idaho
Endpoint Management Analyst 1 or 2
Location: Moscow
Division/College: Technology
Employee Category: Exempt
Pay Range: Depends upon experience, see below
Full/Part Time: Full Time
Position Summary:
Endpoint Management Analyst 1 (EA1) The Endpoint Management Analyst 1 works independently and under the direction of senior analysts and the team's manager to support the centralized services which manage operating systems and applications on university computer devices. This position follows defined standards, procedures, and processes to build applications updates and configuration changes, test packages before deployment, and maintain accurate technical documentation. This position provides direct support to the technical staff who utilize the team's services through use of a ticketing system, phone/video calls, and chat. Endpoint Management Analyst 2 (EA2) The Endpoint Management Analyst 2 is responsible for building and maintaining the infrastructure, processes and standards used for centralized management of university computing devices. This position is responsible for securely packaging and patching operating systems and applications, managing centralized network-based application licenses, providing centralized print queue services, and providing virtualized applications and desktops. This position works closely with technical staff across the university who utilize these services by providing them with guidance, training, and support.
Salary Range, depending on education and experience:
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