Ecommerce Merchandise Coordinator
Gap

Job Info

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About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand – our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.

About the role

The Ecommerce Merchandise Coordinator is responsible for their divisional website owning category & product page experience to marketing asset linking across site & email. The position acts as an integral part of the fast-pace Ecommerce Site Merchandising team and supports the day-to-day functions to achieve a compelling customer experience. An integral part of the role involves a detail orientated individual with the ability to be flexible, resourceful, and innovative.

What you'll do

• Use data insights, customer engagement KPIs and Brand product direction to manage a commerce driving sort & site experience.

• Responsible for product page experience: Imagery, copy, SEO optimization, taxonomy and attribution

• QA website assets and email linking daily to ensure proper functionality of categories & styles. Influence linking strategy that delivers on both seamless customer experience and marketing intention

• Daily monitoring of styles that stock to ensure proper site display. Review website daily to ensure proper functionality of categories and styles while navigating the experience through the lens of the customer.

• Own site reporting across Channel(s) and Divisions to support business assessment. Attend weekly business review meetings to understand business context and actions.

• Reviews the weekly creative - imagery, messaging, and inventory in partnership with the site merchant team

• Lead site reviews with Site Merchants to review live & upcoming site strategy, providing sort direction based on Brand strategy as well as business results from web analytics, trends and competitive landscape

• Supports photo planning process by submitting photography requests and creating an assortment tracker. Detect any issues to Site Merchants and appropriate cross functional teams

• Partner with key cross functional partners to test, implement and operationalize site technologies and capabilities. Act as a SME for 1+ site technologies.

• Ability to proactively identify obstacles, determine cause and recommend solutions to keep the business and workflow moving forward. Demonstrate resourcefulness.

• Ability

Who you are

• 1-2 years of retail experience, Ecommerce or retail experience required

• Self-starter and highly motivated, capable of balancing multiple priorities working in a fast-paced, team environment

• Accuracy in data management and systems execution with an understanding of impact to the customer / site experience.

• Strong problem solving, organizational & time management skills

• High level of verbal and written communication skills

• Analytical skills

• Develop and maintain effective relationships with cross functional business partners. Demonstrate strong teamwork.

• Strong computer skills, proficiency with MS Office and advanced Excel skills preferred

• Adept at learning new tools and systems quickly.

• Bachelor’s / Associate’s Degree preferred

Notice to applicants in San Francisco: Gap Inc. and its related brands will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided here: English Spanish Chinese Tagalog

Benefits at Gap

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we've been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row.

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