Donor Associate
LifeMoves

Job Info

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About Us: LifeMoves is one of the largest and most effective providers of shelter and supportive services across Silicon Valley and the San Francisco Peninsula. As a results-driven organization, since 1987, our mission has been to provide interim housing and supportive services that create opportunities for homeless families and individuals to rapidly return to stable housing and long-term self-sufficiency. Our successful therapeutic service model combines clean, modern housing with intensive supportive services that promote dignity and motivate our clients to achieve autonomy. LifeMoves operates over 15 major sites from San Jose to Daly City.

Culture: LifeMoves staff are dedicated to serving our community. Diverse in background, outlook and life experience, our team addresses important social issues with passion and creativity. A culture of collaboration and innovation provides a thriving and successful environment for all. We foster personal growth through ongoing investment in the professional development of our staff. Together, we are committed to breaking the cycle of homelessness and helping our clients achieve long-term self-sufficiency.

Position Summary:

LifeMoves is looking for a motivated and results oriented Donor Associate tosupport the Individual Giving team in all aspects of fundraising -donor prospecting; volunteer engagement, meetings; cultivation events; background research, and donor acknowledgements. The Donor Associate will create processes, reports, analysis and tools that allow the Individual Giving Team to have a thorough understanding of their constituency, their prospects and their work. We are looking for someone who thrives in a fast-paced environment, takes on challenges, and is committed to learning and growing. This position will report to the Director of Individual Giving.

Position Duties:

Donor Stewardship

• Manage the process of reporting gift usage information from donors. May draft, edit, rewrite, and exercise judgement to determine appropriateness of content
• Provide on-going portfolio analysis for campaigns, events, major gifts, legacy giving, and annual fund
• Support the Individual Giving team to develop and recommend best methodologies to engage individual donors by analyzing past trends and researching donor profiles

Volunteer Projects and Outreach

• Support initiatives to generate awareness and deepen relationships with our volunteer and community partners
• Monitor volunteer satisfaction and help evolve the program to incorporate necessary improvements
• Track and maintain volunteer communications, records and activities in Salesforce database and run regular reports of all volunteer activities

Special Projects

• Assist with fundraising and gratitude events for donors and volunteers
• Other responsibilities as assigned

Position Qualifications

• Bachelor's degree or combination of education and experience
• Strong understanding of fundraising principles and models
• Strong attention to detail and ability to quickly understand and remember details about donors and projects to which they are assigned.
• Excellent customer service, interpersonal, and presentation skills
• Effective oral and written communication skills
• Proven experience working independently without close supervision
• Ability to handle confidential information with integrity
• Ability to effectively manage multiple deadlines
• Excellent analytical and information management skills, including the ability to conduct research and manage information in multiple databases and systems
• Experience with relationship or prospect management systems.
• An understanding of ideas and practices that promote diversity, equity and inclusion; and a commitment to ongoing professional development in this area.
• Availability to work up to 2-3 weekends per month as needed.

We have a comprehensive benefits package, which includes Medical, Dental, Vision, Flex Spending Account, Dependent Care Reimbursement Account, Long-Term Disability, Life Insurance, 401K, etc.

To learn more about our non-profit organization, check out our website at www.lifemoves.org

LifeMoves is an Equal Opportunity Employer (EOE)

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