Dispatcher
Penhall International

Job Info

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Main Purpose:

Schedules and dispatches workers, equipment, or vehicles as requests are received. Maintains logs, records and schedules of calls received, monitors resources and vehicles, etc.

Key Relationships:

Internal

• Area Manager, Operations Managers, Regional VP
• Shop Manager/Dispatch, Mechanics, Technicians, Laborers, Administrative Staff

External

• Industry Associations, Customers

Specific Role Responsibilities:

• Dispatch for two (2) branches
• Receive or prepare work orders
• Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipment.
• Determine types or amounts of equipment, vehicles, materials, or personnel required
• Schedule and dispatch workers, work crews, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs
• Order supplies and equipment, and issue them to personnel
• Arrange for necessary repairs in order to restore service and schedules
• Relay work orders, messages, and information to or from work crews, supervisors, and field personnel
• Advise personnel about traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards
• Prepare daily work and run schedules.
• Maintain files or records of customer requests
• Maintain regulatory compliance for DOT drivers
• Other duties as assigned by divisional leadership or senior dispatcher

Job Requirements

• 2-5 years related service dispatch experience
• Ability to multitask while remaining detail oriented
• Expert knowledge of principles and methods for dispatching personnel and equipment
• Expert knowledge of local thoroughfares, routes and surrounding areas
• Proficient communication and organizational skills essential
• Ability to type 65-70 WPM accurately and take dictation
• Professional level position. Incumbent receives minimal guidance and supervision
• Union Labor Relations (as required) - basic principles of labor / management partnerships
• Computer/Office Machines - Microsoft Work, Excel, Outlook
• English - proficient in business writing and verbal communication
• Valid driver's license and acceptable motor vehicle record required when duties require use of motor vehicle
• Ability to pass pre-employment and random screening for illegal substances
• Knowledge and accuracy in arithmetic important

Penhall Company is an Equal Opportunity Employer. Penhall Company encourages qualified females, minorities, veterans, disabled persons to apply.

This job has expired.