Director of Enterprise Systems
Rowan-Cabarrus Community College

Job Info

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Posting Number::

Regular_0091425

Position Title::

Director of Enterprise Systems

Classification Title:

Director I

Min Salary:

$62,988.68

Salary Type:

Annual

FLSA:

E = Exempt

Position Type::

Staff

Position Summary::

Rowan-Cabarrus Community College is looking for a Director of Enterprise Systems. The Director oversees the strategic management and operation of the college's Enterprise Resource Planning (ERP) team (Colleague) as well as other crucial IT systems essential for daily operations. In addition to supervising the administration of the ERP system and Microsoft 365 environment, this position also leads the programming team responsible for developing and maintaining custom solutions to support institutional needs.

The Director of Enterprise Systems plays a critical role in ensuring the reliability, security, and functionality of the college's core IT systems, including the ERP system, Microsoft 365 environment, and custom applications. This position offers an exciting opportunity for an experienced IT leader to make a significant impact in a dynamic educational environment.

Required Education/Experience::

• Associate degree in information technology, Computer Science, Business Administration, or a related field.
• Minimum of 7 years of experience in IT systems administration or enterprise systems management, with at least 3 years in a leadership or managerial role.
• Extensive knowledge of Enterprise Resource Planning (ERP) systems.
• Strong understanding of database management, system integration principles, and enterprise-level application architecture.

Preferred Education/Experience/Skills::

• Bachelor's or master's degree in information technology, Computer Science, Business Administration, or a related field.
• Knowledge of Ellucian Products (Banner and Colleague).
• Experience with Microsoft 365 administration
• Relevant certifications (e.g., Ellucian Colleague Administrator, Microsoft Certified: Modern Desktop Administrator Associate) are desirable.

Other Knowledge, Skills and Abilities::

• Excellent leadership and interpersonal skills, with the ability to build and maintain effective working relationships across diverse stakeholder groups.
• Proven track record of successfully managing complex IT projects, from requirements gathering to implementation and post-implementation support.

Department::

ERP & Project Management

Work Hours::

Directors within Information Services at Rowan-Cabarrus Community College typically adhere to standard business hours from 8:00 am to 5:00 pm, Monday through Friday. These hours ensure consistent availability during core operational times for the college community.

Based at the North Campus in Salisbury, NC, this position requires weekly on-campus attendance to facilitate in-person collaboration, meetings, and support activities. Full-time on-campus presence may be necessary during designated reporting periods or blackout maintenance times to oversee critical operations, address emergent issues, and ensure seamless continuity of IT services.Flexibility may be required to accommodate occasional evening or weekend work, especially during major system upgrades, implementations, or in response to urgent technical incidents. However, efforts are made to balance these demands with appropriate scheduling and advance notice to support work-life balance for employees.

Posting Date::

04/01/2024

Open Until Filled:

Yes

Duty and Responsibility::

• Lead the administration and maintenance of the college's ERP system, Colleague, and Microsoft 365 environment, including system upgrades, patches, and configuration changes to meet evolving business requirements.

Duty and Responsibility::

• Supervise the programming team responsible for developing, enhancing, and maintaining custom solutions and integrations to support institutional workflows and processes.

Duty and Responsibility::

• Collaborate with stakeholders across departments to understand functional needs and requirements for system enhancements and customizations, ensuring alignment with institutional objectives.

Duty and Responsibility::

• Oversee the implementation of new modules, features, and integrations within the ERP system and Microsoft 365 environment, coordinating testing, training, and rollout activities.

Duty and Responsibility::

• Manage a team of system administrators, programmers, and technical specialists, providing guidance, mentorship, and professional development opportunities to support their growth and effectiveness.

Duty and Responsibility::

• Develop and enforce policies, procedures, and security protocols to safeguard sensitive data and ensure compliance with regulatory requirements (e.g., FERPA, GDPR).

Duty and Responsibility::

• Monitor system performance and reliability metrics, identifying trends and proactively addressing issues to minimize downtime and optimize system efficiency.

Duty and Responsibility::

• Collaborate with vendors and third-party service providers to negotiate contracts, resolve technical issues, and leverage external expertise to enhance system capabilities.

Duty and Responsibility::

• Lead disaster recovery and business continuity planning efforts for enterprise systems, developing and testing strategies to mitigate risks and ensure operational resilience.

Duty and Responsibility::

• Stay abreast of emerging technologies and industry trends in enterprise systems management, evaluating opportunities for innovation and strategic investment.

Duty and Responsibility::

• Foster a culture of collaboration, transparency, and continuous improvement within the Enterprise Systems team, promoting cross-functional teamwork and knowledge sharing.

This job has expired.