Development Operations Analyst (Administrative Analyst/ Specialist II, Exempt)
San Diego State University

San Diego, California

Posted in Education and Training

This job has expired.

Job Info

Development Operations Analyst (Administrative Analyst/ Specialist II, Exempt)

Job No: 508057
Work Type:
Locations: San Diego
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time

Position Summary


University Relations and Development (URAD) share the university's vision and mission underscored in the 2020 five-year strategic plan. The plan identifies five strategic priorities including Becoming a Premier Public Research University: A New Kind of Hispanic Serving Institution (HSI); Resilience. Designed to Thrive; We Are SDSU; Equity and Inclusion in Everything We Do; and Students at Our Core.

Units of URAD work together to create enduring relationships with alumni, parents, donors, students, and the community, to generate private support for SDSU students, faculty, and a diverse number of programs. URAD handles a range of services encompassing stewardship, events, gift administration, communications, and more.

Within URAD, the departments of Development, SDSU Alumni Planned Giving, Special Events, Donor Relations, Marketing and Communications, Financial Management, Data Management, Prospect Research and Management, and Operation are making a difference in the lives of SDSU's 35,000 students.

Diversity, Equity and Inclusion

University Relations and Development at San Diego State University are committed to upholding, as a foundational belief, a supportive working environment of inclusion that values, honors, and respects all members of our team and the University community.

We strive to engage in and promote the fair and equitable recruitment and training of URAD staff members, develop meaningful relationships with all groups in our diverse campus community, and share philanthropic stories that highlight the impact of and opportunity for diverse giving by our SDSU community.

University Relations and Development firmly believe that an inclusive environment facilitates critical and creative thinking, and that differences in identities, values, beliefs, and perspectives are fundamental to our mission of generating philanthropic support for the university and its student body.

Within University Relations and Development, the term diversity implies a respect for all and an understanding of individual differences and other characteristics protected by applicable state or federal law, so that all members of the community are treated at all times with dignity and respect.

We value diversity and inclusion in the working environment and believe it is vital to the fulfillment of the university's mission.

Reporting to the Associate Vice President of Development and working in a high-volume, high complexity fundraising organization, the Development Operations Analyst is directly responsible for managing the day-to-day administrative operations of the Development department, to include the analysis, design, implementation, and evaluation of various administrative systems as outlined in the below responsibilities/duties. The Development Operations Analyst advises on policy and procedures, budgets, and related operational functions to meet programmatic goals, and acts as an internal and external resource. The Development Operations Analyst is also responsible for projects and programs related to stewardship, report analysis and development, and the SDSU Annual Giving Circle. The Development Operations Analyst plays an integral role working with the following groups:

  • University Relations and Development leadership and staff

  • Development's front-line fundraisers and a team of administrative support coordinators Campus offices, auxiliaries, and organizations

  • SDSU leadership, including Vice Presidents, Deans, and faculty

  • Donors, prospective donors, alumni, students, and volunteers

  • The Campanile Foundation

For more information regarding University Relations and Development, click here.

This is a full-time (1.0 time-base) benefits-eligible, permanent (probationary) position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

The individual hired into this role will work on-campus at SDSU in San Diego.

Education and Experience

Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.

Preferred Qualifications

  • Master's degree in a relevant field or equivalent experience

  • 3+ years experience in executive-level administrative support to high-level leadership roles in a higher education setting

  • 3+ years experience in budgeting, finance, and/or accounting and managing expenditures against a budget, preferable in a higher education setting

  • 3+ years experience managing the operations of a development team, preferably in a higher education setting

  • Previous experience managing a leadership annual giving program

  • Experience drafting and disrupting communications to donors in various mediums: letters, email, distributions using marketing software, etc.

Specialized Skills

  • Detailed-oriented with outstanding organizational skills.

  • Excellent oral communication and interpersonal skills; Negotiation and persuasion skills to achieve results and expedite projects; Customer service skills to ensure that internal and external customer needs are met.

  • Demonstrated ability to make complex decisions and problem-solve independently.

  • Proven track record of taking ownership for responsibilities and projects and providing workable business solutions; Ability to identify and implement process improvements.

  • Ability to respond to the request of all customers, both internal and external, in a timely and efficient manner, exhibiting excellent follow-through.

  • Be solution-oriented and help resolve “fire-drill” situations; Ability to demonstrate flexibility and thrive in a fast-paced environment while managing multiple work streams

  • Thorough knowledge and experience with Microsoft Office, Adobe Pro, and Google Suite.

  • Demonstrated skills in the use of the following software: Ellucian CRM, MyRF, Academic Works Aztec Scholarship portal, ServiceNow Service portal, DonorSearch, iModules, Gratavid, and Thankview.

  • Demonstrated integrity, credibility, and unwavering commitment to SDSU and the Campanile Foundation's mission

  • Ability to represent SDSU and University Relations and Development in a positive manner on campus and with external constituencies.

  • Recordkeeping and filing skills.

  • Typing skills of 50 words per minute.

  • Ability and availability to attend events or perform duties outside of normal work hours (may include weekends).

  • Ability to travel and attend off-campus appointments and events.

Licenses and/or Certifications Required:

Valid California Driver's License within 10 days of hire.

Compensation and Benefits

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. Starting salary upon appointment is not expected to exceed $5,000 per month.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range: $3,897 - $7,051 per month.

SDSU COVID-19 Vaccine Policy

In accordance with the California State University systemwide policy, students, faculty, and staff must be fully vaccinated against COVID-19 or provide a valid medical or religious exemption in order to access campus. An individual is considered fully vaccinated two weeks after their second dose of a two-shot vaccine or two weeks after the first dose of a single-shot vaccine.

The individual hired into this role will be required to submit their completed vaccination documentation to the university's secure online health portal prior to beginning work. Individuals with an approved medical or religious exemption on file with the university will be required to participate in SDSU's COVID-19 testing program.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on January 3, 2022. To receive full consideration, apply by January 2, 2022. The position will remain open until filled.

The person holding this position is considered a ‘mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.

Applicants with disabilities and applicants who require assistance completing an application may contact Noemi Bravo-Rojas at

Advertised: Dec 14, 2021 (1:00 PM)
Applications Close: Open until filled

To apply, visit

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