Developer Support Engineer (1147007)
CyberCoders

Job Info

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Developer Support Engineer (1147007) If you are a Developer Support Engineer with strong Python, Linux, and customer support experience, please read on!
Top Reasons to Work with Us 1. Recognized industry leader!
2. Competitive base salary and benefits!
3. Opportunity for professional growth!
What You Will Be Doing As a Developer Support Engineer, you can shape our customers' experiences with our products, as well as help define our support processes. You should be comfortable where systems, deep learning, customers, and engineering intersect.

Our Developer Support Engineers work with our customers every day. They are the main interface between customers and our engineering organization. In this role, you will take on challenging issues that our customers face, working together with other engineers towards a resolution.
What You Need for this Position - Strong skills in at least one scripting/programming language (preferably Python).
- Very comfortable with Unix/Linux systems.
- Able to dive into code, handle customer escalations, and drive to resolution in a timely manner.
- Strong problem-solving and analytical skills.
- Excellent communication skills, both written and verbal, with a focus on documentation.
- Demonstrable focus on the customer, including the ability to see past individual break/fix incidents to understand the customers setup and requirements, and the ability to build relationships with customer engineers.
- Ability and desire to occasionally work in the Determined codebase to tackle bug fixes, supportability improvements, and features.

Technical Stack:
- Linux
- Python
- Golang
- React
- TypeScript
- TensorFlow
- PyTorch
- Keras
- Docker
- Kubernetes
- PostgreSQL
What's In It for You For your hard work and dedication, you will be rewarded with a competitive base salary, RSUs and benefits including but not limited to:
- Medical (HDHP + HSA, PPO, HMO, EPO, ACO options)
- Dental
- Vision
- Life AD&D
- 401(k) + Match
- Flexible Spending Account (FSA)
- Short Term and Long Term Disability
So, if you are a Developer Support Engineer with Python, Linux, and customer support/deployment experience, please apply today!
Colorado employees will receive paid sick leave. For additional information about available benefits, please contact Pat Befort
- Applicants must be authorized to work in the U.S.



*CyberCoders, Inc is proud to be an Equal Opportunity Employer*



All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.



*Your Right to Work* - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

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