Desktop Support Specialist
CAI

Job Info

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Desktop Support Specialist
Req number:
R2199
Employment type:
Full time
Worksite flexibility:
Onsite
Job Summary
As a Desktop Support Technician, you will perform a variety of general support tasks within an established IT infrastructure.
Job Description

We are looking for a Desktop Support Analyst. This position will be full-time and onsite. This is a long-term assignment.

What You'll Do

• Provide VIP Support for client's executives
• Possesses technical acumen to independently navigate and troubleshoot basic technical issues. Collaborate with the IT department when necessary to address more complex technical challenges.
• Facilitate seamless execution of executive meetings by setting up audio-visual equipment, troubleshooting technical issues, and ensuring a smooth and productive meeting experience.
• Demonstrate exceptional communication skills, both written and verbal. Act as a liaison between executives and The IT Org.
• Display confidence and professionalism when interacting with executives and team members. Handle sensitive and confidential information with discretion.
• Take a proactive stance in identifying opportunities to improve processes and enhance efficiency. Anticipate needs and provide solutions before issues arise.
• Demonstrate a strong desire and eagerness to learn. Stay abreast of industry trends and best practices. Adapt quickly to new technologies and tools as needed.

What You'll Need

• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities
• Technical proficiency with a willingness to expand knowledge as needed.
• Ability to handle high-pressure situations with grace and professionalism
• Self-motivated with a proactive approach to problem-solving

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor

Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.

Equal Employment Opportunity Policy Statement

It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

This job has expired.