Deal Strategy Analyst Intern
Lucid Software Inc.

Job Info

---

Lucid Software is a leader in visual collaboration, helping teams see and build the future from idea to reality. With our products-Lucidchart, Lucidspark and Lucidscale-teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. Our products, business and workplace culture have received numerous global and regional recognitions, such as being included on the Forbes Cloud 100 and being named a Fortune Best Workplace in Technology. Lucid is a hybrid, remote-friendly workplace, providing employees the flexibility to work where they are most productive. Our employees embody our four core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area.

Since the company's founding, Lucid has received numerous global and regional recognitions for its products, business, and workplace culture. These include being named a Fortune Best Workplace in Technology and a 2022 Glassdoor Best Place to Work, inclusion on the Forbes Cloud 100, and placing #19 on G2's Best Software Products for 2022 list. Top businesses use our products all around the world, including customers such as Google, GE, and NBC Universal. Our partners include industry leaders such as Google, Atlassian, and Microsoft.

We are looking for someone to temporarily join our Revenue Operations team. This role will be tasked with working directly with our sales team to ensure timely and accurate processing of quotes and opportunities in our CRM and billing system. The analyst will report directly to our Director of Deal Desk.

Responsibilities:

• Act as a point of contact for the sales team in the quote to billing process with accuracy and correctness
• Work closely with the Deal Strategy team to ensure compliance with published sales and business approval policies
• Review and approve quotes and contracts for accuracy and completeness in our CRM
• Develop an understanding of licensing models to help maintain and update data on our contracts in our CRM
• Develop a broad understanding of Lucid's business rules of engagement across all products and departments
• Provide suggestions on process improvements to current order process to improve sales rep experience as well as reduce error rates and increase revenue retention
• Drive, lead, and provide additional research and context on any assigned tasks or deals structures for other deal strategy team members to help guide solutions to complex problems
• Work cross-functionally with all departments, including Sales, Accounting, Legal, and Revenue Operations
• Other duties as assigned

Requirements:

• Ability to work both independently and collaboratively to achieve shared team objectives
• Ability to understand and follow defined process requirements
• High attention to detail and demonstrated ability to process data accurately and efficiently
• Demonstrated superior customer service skills
• Creative problem-solving skills
• Excellent work ethic

Preferred Qualifications:

• 1-3 years CRM experience (Salesforce preferred)
• High energy and track record of excellence
• Innovative, highly motivated, and success-driven approach to work activities
• Ability to manage multiple projects and meet deadlines
• Strong communication and interpersonal skills; must be able to work well with internal customers and stakeholders (especially sales, accounting and business operations orgs)
• Passion for working with emerging technologies and an ability to understand new technical concepts

If you'd like to confirm job application information found on other hiring websites, please contact us directly at: talentacquisition@lucid.co

#LI-CB1

This job has expired.