Escalent has acquired Grail Insights. The union accelerates growth for its clients by creating a seamless flow between primary, secondary, syndicated, and internal business data streams, providing consulting and advisory services from insights through implementation
As one of our unique capabilities with the addition of Grail Insights, we're hiring Customer Success Associates in Salt Lake City, UT. You would join a small but mighty team to manage and support the software deployment process for a key client.
Customer Success Associate
Grail provides software deployment and customer success support to one of the leading project management platform companies in North America. As part of our expanding team, Grail is looking for a passionate, tech-savvy and customer-oriented professional who can quickly understand the nuances of our customer success offering and be part of our growing team in Salt Lake City.
Customer Success Associates have flexibility in work location - there is a co-working space in SLC or you could work from home, or mix it up. This person may occasionally need to travel to the client site as / when required.
Responsibilities:
The broad responsibility will be to understand the client objectives, build custom workflows, and make thoughtful recommendations to solve problems promptly and comprehensively.
Subscribe to job alerts and upload your resume!
*By registering with our site, you agree to our
Terms and Privacy Policy.