Job Summary:
The Community Relations Manager is responsible for acquiring new business to maximize and grow top-line revenue. He/she must demonstrate impeccable sales and business acumen with a passion and drive for success, possess excellent communication and presentation skills, and be an effective team player with the ability to build and maintain positive relationships.
Essential Functions:
Supervisory Responsibilities:
(Scope of the person's authority, including a list of jobs that report to this job).
None
Essential Qualifications:
(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
Education/Licensure/Certification: A High School Diploma or GED equivalent. Bachelor's degree preferred.
Required Knowledge: Solid understanding of community outreach techniques and processes. Knowledge of community funding opportunities and grant research. Understanding of human psychology. Must be computer literate and have knowledge of all Microsoft products, especially Microsoft Outlook and Office, Google Suite, as well as Call Center hardware and software.
Experience Required: 7+ years of experience working in Sales, Community Outreach, and/or Business Development. 3+ years of experience working collaboratively with a multi-disciplinary team and working independently without supervision. Previous experience in a health care environment is desired.
Skill and Ability: Must possess presentation skills, excellent interpersonal and verbal communication skills, be able to multitask, prioritize, and be dependable, reliable, and flexible.
Physical Demands/Work Environment:
(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Finger Dexterity: Use primarily for writing, operating calculator, telephone, keyboard and other office equipment.
Talking: To convey detailed or important instructions to employees, patients and applicants.
Hearing: Ability to hear normal conversations and receive ordinary information.
Vision: Average, ordinary, visual acuity necessary to observe patients and work on a computer. Clear vision at 20 inches or less and distant vision at 20 feet or more.
Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 pounds of force occasionally.
Working Conditions:
(The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Mental Activities:
(The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Reasoning Ability: Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to maintain patient and treatment confidentiality.
Mathematics Ability: Basic mathematics (including statistics) skills required.
Language Ability: Be able to communicate fluently in English, second language proficiency helpful.
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