Cluster Coordinator (Fremont, CA)
The Stepping Stones Group

Job Info

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• Oversee client/staff schedules to ensure efficiency/productivity of the center cluster (e.g. 8 clients; 9 behavior technicians)
• Assist in covering behavior technician lunches and absences
• Input client schedules in practice management system
• Ensure schedule changes are communicated to parents, supervising BCBA and technicians.
• Maintain parent log and document any issues, as well as monitor and manage parent/staff related concerns that are not clinical in nature (i.e. attendance log, scheduling barriers, professional boundaries)
• Oversee scheduling of parent meetings for supervising BCBA
• Ensure completeness and accuracy of client record in coordination with BCBA
• Perform quarterly client record review
• Mail updated treatment plans to PCP for coordination of care
• Session notes audits for compliance
• Weekly data verification for unconverted appointments 
• Maintain client supplies and monitor budget accordingly
• Order and track center supplies 
• Request necessary repairs and/or building maintenance from approved list of vendors. Communicate special needs to Senior Director
• Schedule and track center compliance trainings and center safety drills 
• Ensure completion of all incident reports
• Coordinate communication of information among all departments to center staff (i.e. billing, HR, finance, compliance)
• Oversee center compliance with COVID19 control plan (i.e. conduct health screenings, enforce compliance with COVID19 related policies and procedures)
• Conduct weekly (and as needed) staff meetings to ensure good communication and set weekly priorities/goals
• Complete new hire onboarding with assistance of HR department
• Assist in training new staff
• Spot checks for compliance with all policies and procedures (i.e. social distancing, cleaning, etc.)
• Identify and address any immediate disciplinary issues. Report ongoing issues to the Center Manager.
• Other duties as needed/assigned

• Experience working with children and preferably children with special needs
• Strong written and oral communication skills
• Must exercise utmost diplomacy and tact to provide excellent customer service for clients
• Extensive software skills are required including Microsoft Office [OneNote, Word, Excel, PowerPoint]
• Ability to read and interpret data, information and documents; analyze and solve non-routine and complex office administrative problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills
• Perform highly detailed work on multiple, concurrent tasks
• Work under intensive deadlines with frequent interruptions; and interact with managers, staff, clients, the public and others encountered in the course of work
• Information technology, organizational and presentation skills
• Ability to multi-task and prioritize work in constantly changing environment

• Associate's degree from an accredited college

• Experience delivering ABA intervention preferred
• Completion of Registered Behavior Technician 40-hour training preferred
• Experience in a supervisory capacity in any field preferred

• Physically able to bend, stand, stoop, or sit for long periods of time
• Lift and carry up to 25lbs
• Push/Pull up to 50lbs

This job has expired.