Cloud Support Intern
Fugro Holdings

Job Info

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Job Description

As a Cloud Support Intern, you will join our dynamic cloud operations team to assist in managing and supporting our AWS cloud infrastructure. This entry-level role is designed for individuals passionate about technology and eager to develop their skills in cloud computing. You will work closely with experienced engineers and support staff, providing essential support to both internal and external clients. This position offers a unique opportunity to gain hands-on experience with AWS services and learn the fundamentals of cloud architecture, troubleshooting, and customer support.

Job Responsibilities

• Lead by example and place Quality, Health & Safety, Security, and the protection of the Environment as core values while never intentionally placing employees, our processes, customers, or the communities in which we live and work at risk.
  
• Assist in troubleshooting and resolving basic cloud-related issues reported by clients or internal teams.
  
• Monitor cloud environments using AWS Management Console and third-party tools, escalating issues as necessary.
  
• Participate in creating and updating documentation for cloud best practices, configurations, and procedures.
  
• Support the deployment of new applications and services on AWS, following guidance from senior team members.
  
• Collaborate with other interns and team members on projects aimed at improving our cloud infrastructure's efficiency and reliability.
  
• Engage in training sessions and workshops to build your knowledge of AWS services and cloud computing principles.
  

Job Responsibilities

• Legally authorized to work in the United States, without restrictions.
  
• Enrollment or Recent Graduation: The candidate should be currently enrolled in or have recently graduated from a degree program in Computer Science, Information Technology, Engineering, or a related field.
  

• Foundational Knowledge of Cloud Computing: Basic understanding of cloud services and deployment models (IaaS, PaaS, SaaS).
  
• Exposure to a Cloud Platform: Some familiarity with at least one major cloud platform (AWS, Azure, Google Cloud), with a preference for AWS given your team's focus.
  
• Programming Skills: Basic proficiency in at least one programming or scripting language (Python, Java, JavaScript, Bash).
  
• Understanding of Networking Concepts: Basics of networking such as IP addresses, DNS, HTTP/HTTPS, and basic network troubleshooting.
  

• Familiarity with Development Tools: Knowledge of Git, IDEs (e.g., VS Code, Eclipse), and CI/CD concepts.
  

• Communication Skills: Strong verbal and written communication skills to effectively articulate ideas and collaborate with the team.
  

• Certifications: Any foundational certification in AWS (e.g., AWS Certified Cloud Practitioner) is a plus but not required.
  
• Project Experience: Any practical experience with cloud-based projects, even academic or hobbyist projects, that demonstrate hands-on experience.
  

What's in it for you?

At Fugro, our people are our number one priority and central to our purpose to create a safe and livable world. Our values set the foundation for our unique culture: we are determined to deliver, we prepare for tomorrow, we do what's right, and we build trust. Our talent philosophy is seeded by our values and fueled by a passion for learning, developing leadership behaviors, transparency, and accountability.

Fugro offers opportunities to sharpen skills and provide career growth through on-the-job learning experiences, LinkedIn Learning access, business and technical training, and leadership development programs.

We value the mental, physical, and financial health of our employees and their families and offer a variety of flexible work models. Fugro USA's comprehensive benefits package also ensures you have choices that fit your needs at any life stage.

How to apply?

If you are interested in this role we look forward to discussing this opportunity with you. Please click on our 'apply' button and upload your resume and cover letter.

Disclaimer for recruitment agencies:

Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciated.

Fugro USA posting Disclaimer

Fugro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

Individuals with disabilities needing assistance in the recruitment process are encouraged to contact Human Resources directly at 713-369-5600, option 5 or recruiting.usa@fugro.com.

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