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Transforming Lives
The University of Miami is among the top research universities and academic medical centers in the nation, and one of the largest private employers in South Florida.
With more than 16,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.
The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.
The University of Miami Health Systems has an exciting opportunity for a Clinical Program Manager in the UMHS Nursing Department. The Clinical Program Manager provides administrative assistance in the support of various clinical programs. An employee in this position supports their supervisor with researching and resolving patients', physicians', and staff's concerns, preparing reports, processing information requests, and preparing clinical documentations. The incumbent exercises considerable independent judgment and discretion in managing and carrying out daily activities while adhering to policies and procedures. Supervises, directs, and coordinates, through subordinate supervisors, assignments for program operations. Evaluates office production, revises procedures, and devises new forms to improve efficiency and workflow. Supervises clinical operation and quality assurance procedures. Implements projects and procedures to ensure program performance is exceeding expectations. Triages requests for patient appointments with appropriate staff. Oversees various personnel actions, including but not limited to, hiring, performance appraisals, disciplinary actions, termination, and other related activities. Performs assessment of needs within the organization and develops clinical programs to meet those needs. Maintains required records and reports statistics for administrative, quality assurance, and safety and control purposes. Coordinates the development, implementation, and evaluation of departmental or program area policies and procedures designed to improve operational efficiency. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
Education:
Bachelor's degree in relevant field required, Master's degree preferred
Experience:
Minimum 3 years of relevant experience
Knowledge, Skills, and Attitudes:
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