Chefs' Toys Store Manager
TriMark USA

Job Info

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Chefs' Toys (a TriMark Company)

Since our founding in 1988, great people have proven to be a fundamental ingredient in the recipe for our success. Our business philosophy is to treat everyone with respect including customers, suppliers, and of course our terrific employees. As part of TriMark USA which is one of the country's largest providers of foodservice equipment & supplies, Chefs' Toys has 12 retail stores across California, an eCommerce platform, and a large delivery & installation fleet. We have some of the best and brightest career-minded foodservice professionals in the industry, many of whom are trained in the culinary arts. If you have a passion for food and love a great working environment where hard work is rewarded, you'll fit in nicely at Chefs' Toys.

FULL TIME | IN OFFICE | BENEFITS INCLUDED

(Medical, Dental, Vision, Pet & Legal Insurance)

The Store Manager reports to the Regional Sales Manager, who is located in San Francisco, CA.

POSITION SUMMARY:

The Store Manager plans and directs the day-to-day operations of the store. Develops strategies to improve customer service, drive store sales, increase profitability and execute store policies to increase sales and grow the existing customer base. They deliver a consistent shopping experience for the customers and teams through a culture of development and high standards.

They are first and foremost responsible for building a culture of development and engagement with their teams through succession plans, coaching, accountability and recognition. They will be responsible for driving a culture of service for our customers, and maintaining neat, clean and organized standards throughout the building.

They are responsible for the productivity, profitability and efficiency of their teams and processes and possess the communication and collaboration skills necessary to lead a diverse team of warehouse, sales, and service teams.

QUALIFICATIONS & EXPERIENCE:

• Bachelor's degree and 2-4 years of store leadership experience; or equivalent combination of education and experience.
• Retail or Foodservice background preferred.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Build store team through recruiting, selecting, orienting and training employees.
• Develop store team and business through coaching, counseling, accountability and regularly scheduled performance reviews.
• Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent.
• Complete store operational requirements by scheduling and assigning employees; following up on work results.
• Maintain operations by initiating, coordinating and enforcing program, operational and personnel policies and procedures.
• Deliver and execute processes to achieve annual budget and milestones.
• Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Ensure availability of merchandise and services through collaboration and communication with the Purchasing teams and partners.
• Formulate pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
• Ensure that employees and customers have a safe and secure shopping environment.
• Drive training and maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.

COMPETENCIES:

• Retail management.
• Team building.
• Talent assessment and development.
• Drive for results.
• Customer focus.
• Communication.
• Manage Execution.

POSITION SUPERVISES: N/A

• This position supervises a team of employees.

TriMark's commitment to diversity, equity, and inclusion is a purposeful mission of strengthening our organization and those we serve by uniting the unique differences of our employees. This mission is instilled in who we are as a company. We are committed to promoting diversity, equity and inclusion through sharing, education, and experiences. We are greater together through unity in diversity. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to .

This job has expired.