Channel Strategist - Mobile / Web
General Motors

Job Info

---

About GM

There's never been a more exciting time to work for General Motors.

To achieve our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion, we need people to join us who are passionate about creating safer, better and more sustainable ways for people to get around. This bold vision won't happen overnight, but just as we transformed how the world moved in the last century, we are committed to transforming how we move today and in the future.

Why Work for Us

Our culture is focused on building inclusive teams, where differences and unique perspectives are embraced so you can contribute to your fullest potential as you pursue your career. Our locations feature a variety of work environments, including open work spaces and virtual connection platforms to inspire productivity and flexible collaboration. And we are proud to support our employees volunteer interests, and make it a priority to join together in efforts that give back to our communities.

Job Description

This is a remote position; the selected candidate can reside and perform the work from anywhere within the United States.

Summary of the Role:

Lead and execute strategic priorities in support of GCX Executive leadership. Build and promote a team culture that puts the customer at the center of everything that we do while also delivering operational quality and maintaining an engaging, vibrant workplace. Apply CX design principles to drive and execute strategy within your area of GCX business, and advocate for CX design across teams. Be a customer advocate.
Job Description:

• The responsibility of the Mobile / Web Strategist is to identify future trends and strategies for mobile and web applications and develop roadmaps that prepare us for those futures.
• The Channel Strategist will combine business needs with technologies that allow GM to implement innovative, thoughtful digital experiences across the ecosystem.
• The will focus on both short- and long-term needs - building a direction passionate about the long-term, with the ability to shift direction short-term in response to emerging trends or issues.
• The Strategist will lead analysis and discovery activities, working across multiple lines of business, cross-functional partner, to develop the strategy for mobile and web applications.
• The ideal person will be familiar with the current state of mobile and web technology and standard methodologies throughout a variety of industries.
• Proven record on being knowledgeable about development, test, and deployment standards, and have experience leading initiatives from conception to implementation.
• The ideal Strategist will understand the importance of delivering outstanding digital customer experiences while balancing the need to protect consumer privacy and data.

Roles and Responsibilities:

• Collaborate with analytics and R&D teams to understand business and technology trends and develop insights that translate into recommendations
• Partner with Line of Business Leads and technical partners to find opportunities that drive the business forward through engaging, meaningful digital interactions
• Use data and insights to improve operational performance and team efficiency
• Facilitate strategy and planning sessions
• Obsess over all aspects of our digital customer experiences to uncover improvement opportunities and bring them to life
• Participate in SAFE agile development practices and ceremonies
• Present strategies and roadmap to executive, VP, and C-level leaders

Additional Job Description
Qualifications/Experience

• Highly developed oral and written communications skills
• Highly developed problem-solving skills where problems are sophisticated
• Customer-first orientation, with deep global experience working across various customer segments
• Ability to work both independently and on teams
• Extremely comfortable working with ambiguity
• Outstanding interpersonal skills to work effectively with others, empower team members, and elicit work output
• Experience in SAFE Agile development
• High level of passion, persistence, leadership ability, initiative, and experienced judgment to identify priorities, initiate projects, and complete activities with a strong sense of urgency
• Experience crafting and running cross functional teams to solve sophisticated problems
• Global cultural awareness and experience with global teams
• Strong proficiency in PowerPoint and Excel

Education:

• BS/BA with 8+ years software, engineering, or high-tech experience, MBA preferred

Please only apply if you DO NOT need sponsorship to work in the Unites States now or in the future. We are unable to consider candidates who require sponsorship.

Compensation: The median level of salary compensation for this role is $154,500

Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
#LI-Remote #GM-Remote

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us atCareers.Accommodations@GM.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

This job has expired.