Channel Programs Manager
Vertiv Corporation

Job Info

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Vertiv is hiring a Channel Programs Manager in Columbus, OH (or Chicago, IL or Austin, TX) as an integral part of our regional channel marketing strategy, responsible for designing and overseeing execution of our North American and LATAM Channel Programs. In this role, the Programs Manager will leverage their experience in IT channels to work cross-functionally with our Americas channel marketing and sales teams as well as global channel programs team members to design, enhance, and execute channel program offerings in the region.

Responsibilities:

1. Channel Programs and Process Design

• Align with regional channel strategy and global programs to define and implement program parameters including incentive structure, partner, and product eligibility
  
• Collaborate with channel sales and marketing peers to design partner program features or enhancements, and communicate updates
  
• Own the internal and external training process to optimize tool adoption
  
• Maintain partner portal and support content lifecycle as needed
  

• Participate and manage Americas Vertiv Partner Portal enhancements requests as part of the PRM Governance team
  
• Direct and manage content for partner program collateral and user guides
  

2. Partner Incentives Management

• Collaborate with Partner Marketing to ensure new Vertiv partners are set up for success, as a part of the partner activation process
  
• Lead and manage incentive programs for the Americas region, including Deal Registration, "Vertiv VIP Rewards", Trade-In programs
  
• Validate required data to approve scheduled and agreed partner program payments
  
• Lead internal discussions and updates regarding partner incentive proposals, adjustments, and to-partner communications
  
• Coordinate with cross-functional peers to execute national promotions in North America
  

3. Regional Implementation of Global Programs Initiatives

• Act as the Americas channel liaison for global partner program initiatives

• Contribute regional partner program insights to global programs team
  
• Project manage regional program set-up and adoption
  

4. Administration

• Manage and communicate partner tier adjustments within the Americas region
  
• Collaborate with channel leadership to manage programs-related budget allocation on systems
  
• Collaborate with marketing operations and sales analytics team to create and maintain ongoing reports
  

• Manage and onboard partners to access channel program tools, including partner portal and incentives
  
• Manage Internal partner program communications with cross-functional peers, and external communications with partner community
  
• Liaise with vendors, Vertiv operations and finance teams as point of contact to manage user access, and address payments / invoicing questions
  

Education & Certifications:

Bachelor's Degree or equivalent experience, preferably in business administration or marketing

Requirements:

• Strong knowledge and working experience with Americas IT distribution channel and intermediaries (distributors, VARs, DMRs, MSPs)
  
• Experience contributing to the design or improvement to channel partner programs and incentives, as well as the execution and administration of channel programs
  
• Excellent communication skills, both written and verbal
  
• Excellent organizational, analytical, and interpersonal skills
  

• Detail-oriented, ability to multi-task in a fast-paced environment
  
• Excellent project management skills
  

Preferred Experience:

• Previous channel marketing or sales experience with a technology manufacturer or channel intermediary
  
• Channel knowledge and experience with both North American and LATAM region is an asset
  

• Previous experience with financial / P&L analysis is an asset
  
• Previous experience with data visualization tools (Power BI, Tableau) is an asset
  
• Language: working proficiency with Spanish and/or Portuguese is an asset
  
• 5+ years experience
  

The successful candidate will reflect and embrace Vertiv's Values and Behaviors:

OUR VALUES

• Acting Like an Owner
• Assuming Positive intent in all employee interactions
• Being passionate about your work
• Challenging yourself in personal development
• Being tireless in exceeding customer expectations
• Assisting others to be successful as a team
• Owning our own mistakes quickly
• Talking with people and NOT about them
• Creating a culture where people can be their best

OUR BEHAVIORS

• Be self-aware and learn
• Embrace the customer experience
• Think and act broadly
• Drive change and innovation
• Leverage diversity for organization effectiveness
• Foster collaborative relationships
• Take intelligent risks

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

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