Channel Experiences Program Manager
Meta

Job Info

Meta is looking for a Channel Experiences Planning Program Manager focused on supporting the growth of the Realty Labs business. Reporting to the Head of Global Sales Planning, this essential role will be responsible for bringing process rigor & execution excellence to the development of Channel Experiences to support successful planning, product launch, and the landing of key strategic initiatives to drive sales, growth, and velocity for RL to achieve sales goals. Focus area for the role include the creation and ongoing management of processes that support the on-time/ on-budget development and delivery of Physical Experiences (Merchandising, Demo Technology), Digital Experiences (Merchandising), and Sales Enablement readiness for internal Meta sales teams & external partner/ distribution sellers. The right candidate will possess strong program management, organizational, analytical, and drive for results rigor- as well as have the ability to effectively influence and communicate cross functionally across all levels of an organization. This person will thrive in a fast-paced environment, be a self-starter, and have experience managing complex product launches and go-to-channel initiatives- with focus on driving sales results, meeting milestones, and measuring success along the way.

Channel Experiences Program Manager Responsibilities:

• Go-to-Channel Experiences Planning: Bring process rigor & execution excellence to the development of partner experiences to ensure the on-time development, delivery, and communication of channel experiences key work outputs including Physical Experiences (Merchandising, Demo Technology), Digital Experiences (Merchandising), and Sales Enablement (training content and readiness for internal Meta sales teams & external partner/ distribution sellers).
• Project Planning: Create detailed project plans outlining all tasks, timelines, and dependency requirements at the right altitude. Monitor / track progress against goals and make adjustments as needed. Hold teams accountable.
• Stakeholder Alignment: Bring the right people together at the right moments to have the right conversations to build robust channel experience plans in prep for channel sales execution. Develop & provide an objective viewpoint based on an in-depth understanding of the business & desired outcomes.
• Exec Engagement + Communications: Lead rhythm of business, communications flows and change management to drive alignment and awareness of key changes as they happen with cross-functional teams related to all things Channel Experiences.
• Risk Management & Mitigation: Identify risks, perform necessary due diligence, update plan of record documents, and socialize changes to stakeholders.
• Best Practices: Develop, document, and drive awareness of scalable processes and global best practices.
• Ensure project quality: Oversee the quality of deliverables from key internal partners to ensure they are meeting Sales' teams needs. When issues arise, proactively resolve.

Minimum Qualifications:

• 4+ years experience in driving go to market channel experiences.
• Knowledge of the consumer or B2B hardware market, industry trends, market conditions, and/or competitive landscape.
• Experience managing high workload within a fast-paced time frame.
• BA/BS in Business or Marketing related field or similar work experience.

Preferred Qualifications:

• Experience in building new processes and managing change in growing companies to scale.
• Proven capacity to get things done at short notice while collecting information from a variety of internal and external sources.
• MBA/ Master Degree.
• Direct experience with sales enablement of HW/ SW device selling for the b2b/ commercial sales channel.

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