Central Intake Coordinator
Behavioral Health Network, Inc.

Springfield, Massachusetts

Posted in Health and Safety


This job has expired.

Job Info


Are you ready to connect those in your community with our services? Do you want to help them reach their goals for their mental health and substance use needs?

Become a part of our team of competent and compassionate professionals as a part time Central Intake Coordinator at Behavioral Health Network!

Central Intake Coordinators engage individuals and proficiently and professionally obtain answers to intake questions. They determine the most suitable service to help each person in need. They communicate with referral sources and program staff in a timely manner and use their working knowledge of community resources to help individuals access the help they need. Central Intake Coordinators assess risk and are willing and able to work with a challenging and diverse population of individuals.

Our mission is to match people with the appropriate services in a timely manner, while treating each individual with respect and dignity. While working in Central Intake, you will gain a wide variety of experience and knowledge in the majority of services offered by our company. You will also have the opportunity to build a career in the mental health/substance use field within BHN. There are always opportunities for advancement within this large non-profit organization. The leadership team is always striving to help employees further their education, expand their knowledge and achieve their goals.

Behavioral Health Network is a growing non-profit community behavioral health agency that has been providing services to children, adults, families and communities in Western Massachusetts since 1938. BHN provides comprehensive, outcome-driven behavioral health care. We are dedicated to offering high quality, affordable and culturally appropriate care to people of all ages and income levels in our constituent communities.

*NOTICE**

In accordance with the BHN Mandatory COVID vaccine policy - all staff, interns, temps, residents and contractors are required to be fully vaccinated no later than day one of employment. Medical or religious exemptions will be offered and must be approved prior to starting work.

The same guidelines noted above apply during flu season (defined as December 1st - through end of flu season as announced by the CDC) for BHN's Mandatory Influenza Vaccine policy.

Additionally, BHN is a Tobacco Free workplace. All Staff, interns, temps, residents and contractors agree not to smell of or use Tobacco or ENDS products while on paid work time or within sight of any BHN facility.

Why BHN?

  • Work with an agency who does amazing things for others
  • You will be able to change a person's life
  • You will expand your experience in various health areas at the same time
  • You will have the opportunity to grow within the agency
  • You will not be bored with our fast-paced environment

Qualifications/Requirements

Central Intake Coordinators at BHN have the following qualities:

This is a full time position: Monday- Friday 9a-5p and/or 12p-8p with weekend availability based on departments needs.
  • Knowledge of mental illness and substance use disorders and treatment, including severely mentally ill (required).
  • Excellent computer skills, including email, and database systems (required).
  • Electronic health record experience (preferred).
  • Excellent communication skills (required).
  • Two years of related experience (required).
  • Call Center or Intake experience (preferred).
  • Experience verifying insurances (preferred).
  • High school diploma (required); Associate's Degree or Bachelor's Degree in a related field (preferred).
  • Full time role requires Bilingual in Spanish and English (Required in writing and speaking)
If you are interested in this opportunity, please click 'Apply for Job' below!

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.

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This job has expired.

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