Catastrophe Claims Representative
FBL Financial

Job Info

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Catastrophe Claims Representative

**Will be filled at the appropriate level based on experience**

Are you looking for an exciting career where you can directly impact someone's life? We are seeking a service minded individual to join our Catastrophe (CAT) Claims team!

Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.

What You'll Do: As being a part of the Catastrophe Claims Team,  you will be an anchor in the Storm Service Team located in West Des Moines, helping investigate, evaluate, and negotiate property storm claim assignments involving homeowner, farm and commercial risks. In this role, you will represent Farm Bureau via phone/email and must keep a service-oriented attitude by maintaining professional and productive relationships with coworkers, supervisors, agents, policyholders and others. You will focus on accurately documenting investigations, evaluations, recommendations and plans of action with results focused on developing a defendable claims file. You must be able to effectively negotiate with client/members and contractors in a professional manner to attain a fair settlement, along with assisting in training, mentoring, and coaching other Team members. When  storm events covering our 8-state territory (KS, NE, IA, MN, SD, AZ, NM, UT), we  will be deployed field adjusters to perform the front end work, then you take over the claim rep role after the initial inspection is completed.  During non-storm periods, you will be assisting our business units manage claims by reviewing and paying replacement cost claims or following up on pending storm losses, as well as focusing on your personal development and training.

We currently have 1 openings on this team, which can be located in either Iowa, Kansas or Nebraska.  With a preferred location in Des Moines, Iowa.

What It Takes to Join Our Team:

• College degree or equivalent plus 3+ years of relevant experience required.
• Working knowledge of construction and estimating systems (Xactimate) is preferred.
• Excellent verbal and written communication, including the ability to negotiate effectively and present yourself in a professional manner.
• Must possess excellent interpersonal and organizational skills, as well as analytical ability.
• Strong computer skills are required in order to quickly learn our multiple systems.
• Travel may be as high as 10% to effectively handle catastrophe claims in the field.
• Must maintain on-call availability, with the potential for being out for extended periods including weekends.
• Progress towards industry education outlined in career development path is expected.

What We Offer You: When you're on our team, you get more than a great paycheck. We provide a competitive base pay, paid travel expenses, as well as storm pay when deployed. You'll also hear about career development and educational opportunities.  We offer an enhanced 401K with a match, low cost health, dental, and vision benefits, and life and disability insurance options.  We also offer paid time off, including holidays and volunteer time.  Farm Bureau....where the grass really IS greener!

If you're interested in joining a company that appreciates employees, provides growth and professional development opportunities, and offers great benefits, we invite you to apply today!

Work Authorization/Sponsorship
Applicants must be currently authorized to work in the United States on a full-time basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not able to sponsor OPT status.

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