Business Relationship Manager
MMC

Job Info

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Marsh & McLennan Shared Services LLC is seeking candidates for the following position based in the Portland, OR office (Remote work may be permitted within a commutable distance from the worksite in accordance with Company policy):

Business Relationship Manager

We will count on you to:

Responsible for planning, development, and implementation of technology and process-based solutions and, in partnership with business leaders, clients, and vendors identify business needs, define process requirements and system specifications, and implement solutions. Work within an agile scrum team as product owner, implementing complex computer systems/applications using agile frameworks critical to business operations. Own product roadmap, manage internal stakeholder satisfaction, and engagement by proactively scheduling touchpoints with clients and stakeholder to gather feedback. Foster continuous improvement and empower team to operate at peak efficiency. Prioritize feature/functionality requirements which align to the dynamic needs of the business. Provide traceability of business requirements to IT solutions and ensure system testing encompasses existing capabilities of solution as well as future function point requirements. Identify, verify, and document functional requirements using Requirements Management methodology and tools. Identify data elements and provide data mappings/dictionaries. Analyze, design, redesign, and document "as is" and "to be" business processes. Ensure development community has a clear and complete understanding of requirements. Conduct acceptance testing for solutions with user community including development of UAT test scenarios and test scripts. Develop, deliver, and evaluate training and supplemental materials. Conduct and analyze feasibility studies and impact assessments regarding implementation of IT solutions against current state parameters (process, application use-cases, and non-functional impact). Partner with Business/IT to define and manage the scope of each release. Work with other business analysis team members to highlight and resolve deficiencies in process, technical functionality, or general understanding of requirements.

What you need to have:

Must have Bachelor's degree, or foreign equivalent, in Management Information Systems, Information Technology, or a related field, plus three (3) years of experience in the position offered, as a Business Relationship Manager, Business Relationship Analyst, or a related position. Three (3) years of experience must include: Serving as a Product Owner on agile scrum development projects; Requirements gathering and elicitation; Planning and execution of scrum ceremonies including grooming, planning, and review on a sprint basis; Creation of product roadmaps and sprint schedules; Writing development tickets using standardized user story or Behavior Driven Design (BDD) formats; Relationship building and management with client groups and senior level stakeholders.

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's more than 85,000 colleagues advise clients in over 130 countries. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting TANA@mmc.com

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