Our hybrid model of 3 days a week in office and 2 days a week remote helps you maintain a healthy balance. To ensure you have what you need to be successful, we provide an in-person onboarding process. After that, you are all set to work remotely 2 days a week.

Responsibilities:

• Review invoices in various queues to identify source of billing issues
• Troubleshoots internal systems and carrier documentation to research, substantiate, and resolve these invoice discrepancies
• Must possess a strong mental aptitude to quickly acquire an in-depth understanding of numerous internal applications/processes, thorough knowledge of all assigned carriers' contracts, pricing methodologies, and rules tariffs, along with a firm grasp of the transportation industry in general so that the root cause(s) of discrepancy items can be quickly identified
• Executes a high volume of transactions while ensuring accuracy and attention to detail
• Communicates any issues with all stakeholders. May involve negotiating with carriers to resolve discrepancies, or discussions with internal Carrier Solutions, Sales, and Customer Billing employees to identify appropriate course of action required for resolution and to educate all parties involved to prevent a recurrence
• Updates the accounts payable and billing systems to ensure accurate carrier payment and customer invoice amounts
• Researches carrier contracts and rules tariffs to resolve pricing disputes.
• Ensures proper receipt of funds owed by carriers due to won disputes, claims, etc. This is accomplished through negotiating the reimbursement method with the appropriate party and validating the reimbursement amount and could include deducting a balance from other carrier invoices

Required Qualifications:

• Bachelor's degree in Business or related field required
• Knowledge of MS Office (Excel, Word, Outlook)

Preferred Qualifications:

• Value a diverse and inclusive work environment
• 1 to 2 years of experience in Accounting or Finance
• Professional and effective verbal and written communication skills
• Diplomatic and tactful in communicating with others
• Ability to build strong working relationships
• Strong mathematical aptitude and attention to detail
• Ability to follow up on unresolved issues and to solve problems
• Able to work with limited supervision
• Demonstrates initiative and sound judgement in performing job
• Excellent analytical/problem solving skills to make informed decisions in order to resolve routine and non-routine issues promptly and accurately