Behavioral Health Consultant - Case Manager - Addiction and Recovery - Department of Psychiatry
University of Iowa

Job Info

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The University of Iowa Hospitals and Clinics Department of Psychiatry is seeking a Behavioral Health Consultant to provide care coordination and case management services to individuals receiving clinic and grant funded services at the University of Iowa's Addiction and Recovery Collaborative (UI ARC). This position will provide a full range of case management services to promote and fulfill responsibilities for our grant-funded projects and expanded addiction services. This includes recruiting and enrolling eligible patients with opioid use disorder (OUD) into projects and providing case management and recovery support services to our patients. This person serves as a liaison with project participants, faculty, staff, and collaborators. Candidates must be highly self-motivated and self -directed, detail oriented, and have the ability to work with a diverse population. This position works as part of the UI ARC interdisciplinary team, within the UI Health Care Department of Psychiatry and funded by a variety of state and federal grants.

This position will be based at the University of Iowa Hospitals and Clinics. Some travel is required.

This position is primarily 1st shift, 8:00 AM - 5:00 PM, Monday - Friday. Hybrid work is an option.

Duties and Responsibilities

• Function as a member of an interdisciplinary team that provides addiction treatment, clinical and grant-funded services, resources, and support to people who have a substance use disorder and are receiving medication for addiction treatment (MAT),
• Identify and recruit eligible MAT patients and serve as Case Manager for 30-40 participants enrolled in grant-funded projects.
• Assist patients and project participants to establish or continue treatment for OUD.
• Enroll participants into grant-funded projects, including obtaining informed consent and completing intake, monthly check-ins, and follow-up documentation and interviews.
• Serve as a Case Manager on UI ARC's TeleMAT phone service by answering calls and assisting individuals with accessing medication for OUD and establishing follow-up MAT care.
• Administer electronic, web-based, and paper questionnaires to participants.
• Comply with grant funding documentation guidelines and requirements.
• Ensure that questionnaire data and required documentation are entered into the electronic project database (REDCap) and participant files. Maintain documentation and progress notes within specified timelines.
• Assist in the maintenance of the REDCap database. Keep data, including symptom scores, other health outcome variables, and other demographic information updated.
• Provide participants with education about symptoms and treatment related to opioid use disorder, stimulant use disorder and addiction, including treatment goals, prevention, and naloxone access and use.
• Assist MAT providers with treatment and recovery planning related to substance use disorder and addiction, including knowledge of local behavioral health and substance use disorder treatment resources.
• Follow up with participants regularly and in between clinic appointments to assess recovery plan implementation, barriers to recovery, and assist with problem solving to reduce barriers to accessing resources and maintaining desired path to recovery.
• Use telephone, texting, and/or Electronic Medical Records (EMR) patient portal to document encounters and maintain communication with patients after clinic visits, to assess and encourage treatment plan implementation, monitor symptom response, and assess recovery support service needs. Program retention and engagement are priorities.
• Assist participants and MAT patients to access recovery support services and provide information and referrals about resources, including but not limited to counseling, support groups, peer support, and primary and specialty care.
• Make and facilitate referrals to other behavioral health or social service providers when clinically indicated or when patients do not meet treatment goals despite regular care.
• Monitor tracked outcomes for participants, including screening for common co-morbidities including HIV, hepatitis C. Refer participants for HIV/Hepatitis testing.
• Use EMR tools to identify participants who are not improving, not engaging in primary or behavioral health care, or not meeting recovery goals.
• Assist patients/participants to set patient-centered recovery goals, and work with patients/participants to monitor progress toward recovery goals.
• Attend weekly staff meetings to provide updates about participants to supervisor and other members of the team.
• Assist the project team to promote the project, which may include but is not limited to contributing to project presentations, speaking with stakeholders, and representing the team at community events.
• Support other projects as assigned and to ensure coverage of UI ARC patient care services.
• Works with other members of the team to contribute ideas and seek ways to improve assigned processes.
• May perform other duties as assigned.

Classification Title: Behavioral Health Consultant - PJA2 - 3A
Working Title: Case Manager (Addiction Medicine)
Percent of Time: 50-100%
Staff Type: Professional & Scientific
Type of Position: Specified Term, minimum of 12 months with the possibility of extension

Education Required
A Bachelor's degree or an equivalent combination of education and experience in a related field is required.

Experience Requirements
Minimum 3 years' experience providing direct care or support services for individuals.
Excellent interpersonal skills to include both verbal and written communications.
Must be proficient in computer software applications and demonstrate an effective ability to communicate with the team and project partners through email.
Experience working with data collection and management processes.
Previous experience of discussing substance use and substance use disorders with clients or the public.
Experience with public speaking in an inclusive, team-oriented environment.
Excellent organizational skills and ability to work in a self-directed manner.
Must be able to work independently as well as part of a team.
Driver's license and able to meet UI Fleet Services requirements.

Desirable Qualifications
Previous experience working with patients/clients with addiction.
Experience in leading work groups and teams.
Previous experience with giving presentations and interacting with the media.
Previous experience facilitating interagency work groups and/or experience working across diverse programs and systems to make policy change.
Experience with Electronic Medical Records.
Knowledge of University policies, procedures, and regulations.
Knowledge of behavioral health resources in Eastern Iowa.

Application Process
To be considered, applicants must upload a letter of interest and resume (relevant to this recruitment) that clearly addresses how they meet the listed required and desired qualifications of this position.
Job openings are posted for a minimum of 14 calendar days.
This job may be removed from posting and filled any time after the minimum posting period has ended.
Successful candidates will be subject to a criminal background check.
Professional references will be required later in the recruitment process.
For questions contact lori-posey@uiowa.edu

Additional Information

• Classification Title: Behavioral Health Consultant
• Appointment Type: Professional and Scientific
• Schedule: Full-time

Compensation

• Pay Level: 3A

Contact Information

• Organization: Healthcare
• Contact Name: Lori Posey
• Contact Email: lori-posey@uiowa.edu

This job has expired.