Bank Payment Operations Manager
Kforce Inc

Boston, Massachusetts

Posted in Recruitment Consultancy
about 1 month ago

This job has expired.

Job Info


Kforce has a client that is seeking a Bank Payment Operations Manager in Boston, MA.What we are looking for:
  • Leads and oversees payment processing teams in their operational performance, holding them accountable for qualitative and quantifiable results
  • Monitors and reports on Service Level Standards performance and other SLA's
  • Provides supervision to and directs the activities of their employees; performs supervisory tasks such as performance appraisals, disciplinary actions, and interviewing candidates for employment; develops work schedules; provides necessary training and coaching
  • Assesses needs of department and related roles/responsibilities and skill sets required Hires key talent and coaches Team Leads, Analysts and Supervisors to effectively perform in their roles and ensure a productive, transparent and healthy environment
  • Provides insights and communicates to team on a regular basis
  • Anticipates future resource needs and plans accordingly
  • Provides technical support and assistance to Leads and/or Supervisor helping to troubleshoot and determines how and when to escalate issues; ensures staff perform their activities in compliance with bank policies and procedures, and that documentation and recordkeeping is accurately and properly maintained
  • Provides technical and operational expertise
  • Actively pursues processing improvements to improve our efficiency and ability to scale
  • Drives projects and initiatives necessary to improve our execution and ensure expense control Routinely participates in leadership calls and cross organizational work teams
  • Ensures monthly and quarterly management reporting is completed timely
  • Ensures quality and risk controls are met and that regulatory and applicable industry/clearinghouse requirements are met


  • Bachelor's degree preferred with 5+ years banking operations to include direct experience in payments
  • AAP Required
  • Wire and ach experience
  • Intermediate to advanced knowledge of NACHA Operating Rules, Regulatory requirements and FFIEC guidance surrounding payments
  • Intermediate to advanced project assignment management skills
  • Computer skills (fluency with traditional software programs like Microsoft Office)
  • Intermediate-advanced knowledge of general banking, including understanding of bank products, services, and regulations, policies and procedures
  • Intermediate -advanced written and spoken communication skills
  • Previous experience supervising a team of employees in addition to previous experience supervising managers and supervisors
  • Intermediate to advanced knowledge of core banking i.e. FIS, FIS ACH Tracker, and FEDLINE
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

This job has expired.

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