Associate Medical Director, Clinical Informatics - Healthcare Analytics Solutions (HAS)
Quest Diagnostics

Job Info

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Job Description

Associate Medical Director, Clinical Informatics - Healthcare Analytics Solutions (HAS)

Recognized by FORTUNE magazine as one of the "World's Most Admired Companies," Quest Diagnostics is the world's leading provider of diagnostic testing, information and services that doctors and patients need to make better healthcare decisions. They are pioneers in developing innovative diagnostic tests and advanced healthcare information technology solutions that help improve patient care.

With corporate headquarters in Secaucus, NJ, Quest Diagnostics is a Fortune 500 company traded on the New York Stock Exchange (NYSE: DGX) and included in the Dow Jones Sustainability World Index. With 2021 revenues of $10.79 Billion and approximately 50,000 employees and 6,600 patient locations across the US, Quest Diagnostics serves half of the physicians and hospitals in the US with their large variety of products and services.

The company offers the broadest access to diagnostic testing services through its network of laboratories and patient service centers and provides interpretive consultation through its extensive medical and scientific staff. Quest Diagnostics also provides services to employers, life insurance companies, other commercial labs, clinics, health plans, government agencies, and organizations involved in clinical trials research.

Approximately 150 million times each year, patients and their physicians rely upon Quest Diagnostics results to make important healthcare decisions and approximately one third of U.S. physicians - and many of the country's leading hospitals and health systems - relies on Quest Diagnostics healthcare information solutions to foster better patient care and outcomes.

Awards/Recognitions

• FORTUNE magazine's "World's Most Admired Companies" list for 8 consecutive years; one of only five companies to attain Most Admired status in the "Health Care, Pharmacy and Other Services" industry category.
• Fortune magazine's Fortune 500 list
• Forbes® Global 2000
• Forbes®' America's Best Employers List for third consecutive year
• Forbes® 2020 America's Best Employers for Women for second consecutive year
• S&P 500
• Barron's 500
• Member of the Dow Jones® Sustainability World Index
• Included in the FTSE4Good, Calvert, and Ocean Tomo sustainability indices
• Listed in the most recent Newsweek Green Rankings
• Consistently named one of the best places to work in U.S. business journal rankings
• Named a DiversityInc Noteworthy Company for third consecutive year
• Listed on the Disability Equality Index® (DEI), a joint initiative of the American Association of People with Disabilities (AAPD) and the US Business Leadership Network (USBLN), recognizing companies for prioritizing the inclusion of people with disabilities
• Named Top 23 'Best Places to Work for LGBTQ Equality' in New Jersey
• Named a Best Place to Work for LGBTQ Equality by scoring a perfect 100 on the Human Rights Campaign Foundation's 2021 Corporate Equality Index (CEI) for the fifth consecutive year.
• Achieved Cancer Gold Standard accreditation from the CEO Roundtable on Cancer, recognizing our actions to reduce the cancer risk of employees and their families
• Received C. Everett Koop National Health Award for Efforts to Promote Employee Health in 2020

Diagnostic Testing Services

Quest Diagnostics is the world's leading provider of diagnostic testing, information and services that patients and doctors need to make better healthcare decisions. Their services range from routine blood tests - such as total cholesterol, Pap testing and white blood cell count - to complex, gene-based and molecular testing. They perform medical tests that aid in the diagnosis or detection of diseases, measure the progress or recovery from a disease or confirm that an individual is free from disease. In addition, they have specialized expertise in cancer, cardiovascular diseases, infectious diseases, and neurology.

Outlook

In the $60 Billion and growing US Diagnostic Testing Market, Quest Diagnostics is the leader. Quest Diagnostics' reputation as a leading innovator, provider of high value, low cost solutions and its financial strength and flexibility make it well positioned to capitalize on the evolving healthcare landscape.

Quest Diagnostics' long-term strategy is to become the undisputed world leader in diagnostic testing, information and services. To drive this profitable growth, Quest Diagnostics plans to leverage capabilities to create differentiation:

• • Deliver Innovative Solutions
  • Leverage their Unparalleled Access and Distribution Network
  • Expand their relationships with large payors and health systems
  • Deliver Superior Patient Experiences

Healthcare Analytics Solutions (HAS) is an innovative team within Quest Diagnostics that leverages Quest data to develop products and services to improve outcomes in healthcare across many different markets (Pharma, Clinical Trials, Health Plans/Payors, Hospitals/Health Systems, and Public Health agencies).

The Associate Medical Director, Clinical Informatics is a board-certified physician who will provide clinical leadership and support throughout the Healthcare Analytics Solutions portfolio. The Associate Medical Director will also respond to questions on current medical and scientific topics, healthcare advances, treatment trends, and health outcomes measures.

Responsibilities

• Leverage experience and knowledge of Clinical and Anatomic Pathology, Genomics, and NGS testing modalities to answer various test and diagnostic-specific questions for internal team members and clients.
• Demonstrated knowledge of provider workflows, and the work required to reduce clinical variations.
• Participate in client-facing conversations to obtain voice of the customer (VOC) and discuss value creation activities for solutions or other consulting activities including, but not limited to, change management, provider conversations, and lab stewardship committee best practice guidance.
• Leverage skillsets to generate ideas for the design and development of solutions and services in multiple markets including, but not limited to, Pharma, Clinical Trials, Health Plans, Health Systems, and Provider Analytics.
• Develop rapport with clients to improve customer satisfaction and convey Quest Diagnostics' Values, Vision and Mission. Build strategic relationships with the Directors of key Internal departments, including, but not limited to, Clinical Franchises, Business Units, Sales, Legal, and Compliance
• Define, implement, and monitor clinical standards and solutions for assigned product domains.
• Remain current with the pharmaceutical, diagnostic and healthcare industries including commercial and government payer strategies, and the evolving healthcare delivery models.
• Collaborate with Quest Diagnostics' medical staff in the development of scalable tools and resources.
• Demonstrate strong communication and leadership skills to drive collaborative innovation and support positive business outcomes.

Education Required

• MD or DO, and active medical licensure is required.
• Lean Six Sigma certification (Green Belt+) is desired.

Required Work Experience

• Proven industry leader with a minimum of 5 years of experience (excludes post doc education).
• Supervisory experience leading small agile teams is strongly preferred.
• Experience and superior knowledge in medicine, especially pathology, and providing provider consultation in all care venues.
• Experience working in multiple care settings preferred.
• A strong, foundational understanding of clinical research principles.
• A strong, foundational understanding of the US Healthcare system, the diagnostics and pharmaceutical industries, and clinical/health economic practices in the US.
• Experience in handling compliance, legal, and regulatory issues.
• Experience and comfortable working in a remote-based environment.
• Experience using Microsoft Office 365 suite, project management, and other collaborative tools and solutions for fully digital work.
• Demonstrated experience working in a complex business environment, balancing technical and business outcomes.
• Experience presenting to audiences of various sizes.

Other Desired Competencies

• Ability to work independently, and experience working across a matrix organization and commercial teams.
• Board Certification in a specialty or subspecialty area pertinent to the position.
• Strong collaboration and influencing skills.
• Ability to present in a professional and clear manner, bridging technical and business topics.
• Successful Credentialing and Privileging.
• Travel as required.

To Apply

Please log in or register to upload a resume and complete the online application by visiting careers.questdiagnostics.com, clicking "Job Search" and following the prompts. Because of the large number of applicants to job openings, Quest Diagnostics will only contact qualified candidates for interviews.

Quest Diagnostics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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