ASSOCIATE ACCOUNT MANAGER
West Corporation

Job Info

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For this opening we will consider candidates from the following locations: CHICAGO,IL,US |

Intrado Digital Media has an Associate Account Manager job opening. The Associate Account Manager be responsible for nurturing relationships and growing business with existing accounts within an assigned territory as well as manage the monthly revenue of the existing book of business in assigned accounts through up-sell and renewals. You will also be responsible for identifying opportunities to expand the Intrado Digital Media portfolio through cross-sell of products in existing accounts.

Essential Duties:

• Manage the overall relationship with the assigned accounts
• Lead the sales process in renewals and up-sell opportunities
• Identify opportunities to grow the Intrado portfolio of products in assigned accounts
• Locate the appropriate account buyer for renewal and up-sell opportunities
• Develop, manage, and nurture relationships with accounts, increasing their affinity for Intrado's products, adding new contracts, and likelihood of renewals
• Achieve assigned sales billing and quotas
• Monitor account satisfaction and identify customer problems; coordinate with Intrado Customer Engagement to remedy situations
• Develop and maintain up-to-date expert understanding of assigned account solutions and understanding of relevant competitor solutions
• Research and actively identify emerging trends that influence Intrado's value proposition
• Communicate value proposition to existing accounts
• Identify and coordinate timely involvement of sales operations resources in the sales cycle to improve efficiencies
• Proactively manage pipeline; input, monitor, and update opportunities in a timely fashion

Minimum Qualifications:

Education:

Bachelor's degree from an accredited college or university with major coursework in business, information technology, or a related field

Experience:

2 years of experience in a sales role or a relevant account management role
Preference will be given to candidates who possess digital media account management experience

Knowledge, Skills, and Abilities:
• Required experience in managing account relationships, identifying additional sales opportunities, and closing deals
• Prior professional experience working with minimal supervision
• Self-starter with excellent time-management skills
• Superior relationship management and interpersonal skills
• Excellent written and oral communication skills; experience delivering compelling presentations to large audiences
• Willingness to travel within assigned territory, on short notice, as needed

Intrado is connecting people and ideas.
We are delivering on their potential.
We are improving the way we work and live.

At Intrado, we are dedicated to delivering and improving upon new channels, new capabilities and new choices for how businesses and consumers collaborate, connect and transact. We develop technology-enabled communications that change the way we work and improve the way we live. We are a collective effort of enterprise and individuals, of communities and customers, of partnerships and families. We are the sum of our entire network - based on the four pillars of trust, innovation, collaboration, and execution and the hard work of people who share our vision. We are at the core of a technology and communications engine that is changing the world.

We Connect. We Deliver. We are INTRADO.

Equal Opportunity Employer/Veterans/Disabled

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