Assistant Director Custodial & Environmental Services
University of Colorado Colorado Springs

Job Info

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Assistant Director Custodial & Environmental Services - 27508 University Staff

Description
Envision yourself in a collaborative, inclusive, and innovative work environment that has a deep commitment to position our graduates for success in their professional and personal lives. Visualize applying your energy and skills for an organization that respects and cares about its employees enough to offer some of the best benefits of the industry while encouraging every team member to grow, collaborate, and provide input on how to consistently make the workplace a place people love to work. Imagine working at a college that welcomes everyone — students, faculty, staff, and community members — regardless of their backgrounds, beliefs, or traditions. If what was just described is what you look for in a workplace, welcome to the University of Colorado Colorado Springs (UCCS)!



The Facilities Services department at UCCS is seeking applicants for the position of Assistant Director Custodial & Environmental Services. This position serves as a senior operational leader with daily oversight of Custodial Services. Reports to and receives general guidance from the Executive Director Facilities Management & Operations, this position develops, recommends, and implements programs and services to ensure a clean and sanitary environment, and the reliable, safe, and effective delivery of cleaning and services for university buildings (academic, auxiliary, research, and administration). This position has the overall responsibility for planning, establishing, and maintaining the highest achievable custodial cleaning programs, APPA Level 1 and LEED cleaning standards. This position is responsible for the planning, coordinating, and directing of all daily activities related to the custodial functions of the University, including custodial operations, purchase of supplies and equipment, contract management for trash, recycle and compost removal, and Custodial Services staff training and technical support. Reports maintenance issues to the appropriate manager / supervisor within the Facilities Services department and works closely with the department leadership regarding maintenance and environmental issues. Works collaboratively with Business & Finance Solutions, Office of Sustainability, and Planning, Design & Construction teams. Proactively interfaces with university staff at all levels who work in the buildings, to solicit their feedback regarding the services we provide. Works with the University of Colorado Procurement Services Center office and the departments Materials, Acquisition, and Distribution Manager to ensure processes and "best buy" practices are followed.



The position assists with various administrative and management functions. The position interacts with other campus department leadership in the coordination of services and events. Develops and maintains positive customer relationships with campus user groups and vendors. Establishes and manages the yearly work group budget including appropriate chargebacks. Works collaboratively with Business & Finance Solutions to track and capture financial data for proper reconciliation and creates reports which assist department leadership in effective stewardship. Works within department, University and State financial regulations and processes to meet yearly outcomes. Monitors operational financial performance and effectiveness monthly using the department specific and University reporting methods. This position provides direct managerial leadership to four custodial supervisors, indirect managerial leadership to approximately 60 custodians and student staff. This position is classified as Essential Personnel; the position will be required to carry a department issued cell phone and answer calls (normal business, after-hours, and emergency) and respond to campus emergencies if needed or required and assist with snow and ice removal when seasonal conditions require it. Performs other duties as assigned.





Who We Are:



The University of Colorado Colorado Springs (UCCS) is one of four campuses in the University of Colorado system and is home to over 9,000 undergraduate and 1,800 graduate students. UCCS offers 53 undergraduate degree programs, 24 graduate degree programs, and 8 doctoral programs. UCCS is also home to the world's only Bachelor of Innovation^TM program, which allows our graduates to master multi-disciplinary skills and graduate ready to create real change in the world. UCCS was recently classified as a "High Research Activity" university by the Carnegie Foundation and takes pride in being the only higher education institution in southern Colorado that explicitly includes research as part of its mission. We have a strong focus in fueling student success by creating, using, and maintaining a multitude of offices – First Year Experience, Excel Centers, Academic Advising, and the Career Center just to name a few. Overall, UCCS is constantly focused of preparing our students to have success in the future, and we understand that every single employee on our campus has a significant effect on that focus.



The city, which was recently ranked as the number two Best Places to Live by U.S. News & World Report in 2022, known as Olympic City USA, rests at the base of Pikes Peak, the inspiration for the song "America the Beautiful" and a must-see for residents and visitors alike. The 14,115 foot summit is just one of dozens of area attractions, including scenic trails, museums, parks, a zoo and more. With a mild climate and 247 days of sunshine each year, the Springs boasts some of the state's best recreation opportunities.





Job Duties:



The duties and responsibilities of the position include, but are not limited to:



Strategic Direction

Leadership/Management: integral member of the Facilities Services department leadership team; provides direction, focus, guidance, support, prioritization and oversight for supervisory staff and work force. Provide a clear vision of what it means to deliver value to the customer and create an environment in which customer service is highly valued. Implements new and/or enforces existing programs, policies, processes, and procedures that result in high levels of efficiency, performance, and effectiveness. Keep department leadership informed; be responsive to directives from the Executive Director. Support the unit, departmental and institutional initiatives, goals, and objectives.

Technical Support and Guidance: stays abreast of developments in the custodial field that enables delivery of world class services; continuously coordinate product and equipment tests, working closely with manufacturers and staying current on advances within the cleaning industry. Provides supervisors and staff with technical support, such as ability to read, interpret, and understand drawings, specifications, and other technical data (i.e., floor care guides, SDS's, etc.) and guidance relative to custodial maintenance operations. In conjunction with department leadership, establishes work standards and ensures that standards are regularly followed to provide safe, healthy, clean, and attractive facilities for the university community.

Long-Range Planning: development of custodial needs for new buildings on campus, such as staffing levels and equipment; provides building cleanliness assessments and works with custodial supervisors to pursue short/long-term projects, and short/long-range planning for custodial needs, including determination of priority.

Budget Management

Develop and monitor operational financial performance ($1.5 Million budget) and effectiveness monthly using the department specific and university reporting methods. Reviews budget reports monthly validating purchases and work group allocations are correct. Makes adjustments as identified. Ensures purchase requests and expenditures by operational staff meet department stewardship practices and controls

Operations

Daily Management: directs daily and routine custodial maintenance and operations for large in-house custodial staff, including establishment of work priority and organizational structure; manage work in progress and setup quality control processes to ensure effective, efficient service delivery; work closely with the Office of Sustainability regarding trash, recycling, and compost.

Custodial Maintenance Function: develops programs and operational practices and policies for an effective and efficient preventive maintenance, repair maintenance, and predictive maintenance programs; coordinate efforts with other organizational units.

Record Keeping Function: develops policies and work practices that result in accurate and timely tracking of work requests, PM efforts, labor, and material costs; develops/prepares periodic reports detailing performance of the assigned unit.

Personnel Function: position will have delegated "appointing authority", i.e. enforces work rules, holds subordinates accountable for effectiveness and efficiency, administers performance evaluations, screens job applicants, makes hiring recommendations, participates in administration of corrective/disciplinary action, works with administrative and HR staff.

Implement Technology: responsible for the application of technology to the operation, such as equipment to provide quality or efficiency improvements with the delivery of services.

Contractor Oversight

Performs contract administration, such as managing trash removal services and recommends hiring of outside contractors.

Special Projects

Manages special projects and assignments as directed by the Executive Director Facilities Management & Operations

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.





Job Competencies:



To be successful in this position, the employee will need the following:

Knowledge of Custodial Functions - thorough knowledge of methods associated with maintenance, repair, and operation of all elements noted above, thorough knowledge of safety regulations, safe work practices and industry best practices.

Technical Understanding - ability to read, interpret, and understand drawings, specifications, and other technical data.

Attention to Detail - ability to maintain detailed and complete records of service, maintenance, and repair activities.

Communication Skills - ability to communicate effectively, both verbally and in writing, to a wide range of persons.

Customer Service Skills - thorough understanding of modern customer service theories, practices, and methods.

Managerial Complexity - must be able to successfully handle multiple tasks at once and be able to determine appropriate priorities; must be able to make independent interpretations and make appropriate decisions that are in the best interest of the organization and that are consistent with the objectives of upper-management.

Computer/Technology Skills - must be proficient in the use of business application software, to include word processor, spreadsheet, and database programs; knowledge of computerized maintenance-management software programs, smart phones, handheld two-way radios, iPads.

Purchasing/Finance Skills - understands purchasing procedures, financial controls, and budget planning/ management. Has work knowledge of vendor/supplier contracts.

Demonstrated commitment to and ability to work within a collaborative, multi-cultural, diverse, educational environment.

Demonstrated ability to identify, monitor, and gain compliance with federal law, state law and university policy.

Must be willing and able to respond to UCCS emergencies, including snow removal, within 30 minutes.

Knowledge of or ability to learn State of Colorado, University of Colorado and UCCS policies, rules, and regulations.

Demonstrated ability to lead, recruit, manage, and support a diverse workforce.

Demonstrated ability to work independently and produce completed staff work.

Work Location: On-site





This position has been determined to be exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).





What We Offer:





Salary Range: $56,283 - $77,632





The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.





The University of Colorado Colorado Springs offers excellent benefits), some of which include:

Medical insurance, with the lowest cost option being $0 to the employee

Dental, Vision, Life and Disability insurance

Generous paid vacation and sick time accruals (14.67 hours of vacation and 10 hours of sick accrued per month, prorated if part-time)

Mandatory retirement plans. Employees contribute 5% of their annual compensation. CU doubles that and contributes 10%

Tuition Assistant Benefit available to you or a dependent

Paid Parental Leave after 12 months of employment

Off Campus Housing Resources

Tentative Search Timeline:

Priority will be given to applications submitted by January 8, 2023. However, this posting will remain open until filled.

The potential dates for interviews with the search committee will be mid-January 2023.

The potential dates for interviews with the supervisor and appointing authority will be mid-January 2023.

The potential employee start date is February 2023.

The University of Colorado Colorado Springs is committed to providing a safe and productive learning, living and working community. To assist in achieving this goal, we conduct background investigations for all prospective applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history check.





UCCS is an equal opportunity and affirmative action employer. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, the University of Colorado does not discriminate on the basis of race, color, creed, religion, national origin, gender, disability, age, veteran status, sexual orientation, gender identity or expression, genetic information, political affiliation or political philosophy in its programs or activities, including employment, admissions, and educational programs. Alternative formats of this ad can be provided upon request for individuals with disabilities by contacting the Office of Human Resources at (719) 255-3372.





The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work.


Qualifications
Please note that while the position details both required qualifications as well as preferred qualifications below, we want applicants to be aware that they do not need to have all of the preferred qualifications to be considered for this position. If you meet the minimum qualifications, have passion for the work, along with experience in a related field, you are encouraged to apply. We encourage on-the-job training for any additional skills or knowledge that become relevant to the position.



Minimum Qualifications:

Applicants must meet minimum qualifications at the time of hire.

Associates degree from an accredited educational institution.

Eight years full-time experience, five of which must have been at the manager level in higher education/institutional facilities management/custodial maintenance, including related building fixtures, equipment, chemicals, LEED and/or green cleaning practices, commercial cleaning processes and adult training programs.

Must possess or must be able to obtain and maintain a valid State of Colorado driver's license.

Preferred Qualifications:

Bachelor's degree or higher from an accredited institution of higher education in Business Administration, Facilities Management, or similar area of study.

Ten years of full-time experience, five of which must have been at the manager level in higher education/institutional facilities management/custodial maintenance, including related building fixtures, equipment, chemicals, LEED and/or green cleaning practices, commercial cleaning processes and adult training programs.

Physical Requirements:

• 
  Lifts, carries, pushes, or pulls objects, equipment and supplies weighing up to 50 pounds
  
• 
  Frequently stands and walks for prolonged periods of time to observe for safety hazards and perform daily functions
  
• 
  Performs minor labor work, such as sweeping, installing, or removing rock socks, picking up trash, etc.
  
• 
  Uses manual dexterity to manipulate supplies, tools, and equipment
  
• 
  Uses visual acuity to read drawings, specifications, operating manuals and instructions, safely operate a vehicle and equipment, identify hazards, and perform daily functions
  
• 
  Frequently performs activities requiring a full range of body movements including sitting, bending, stooping, kneeling, squatting, crawling, twisting, and balancing
  
• 
  Exposure to weather - Exposure to hot, cold, wet, humid, or windy conditions caused by the weather
  

To perform this job successfully, an individual must be able to perform each of the established essential functions and meet the physical and environment demands described satisfactorily. The requirements listed are representative of the knowledge, skill, ability, physical and environmental conditions required of the employee on the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, physical and environmental demands.





Applicants with disabilities: If you have a mental or physical impairment, which limits one of your major life activities (e.g. walking, hearing, seeing, speaking, breathing, or learning) and require special accommodations for testing or interviewing, it is your responsibility to notify the office scheduling the interview or test at least 3 working days before the interview or test date. If you need special accommodations at the work site, you must notify the appointing authority or Human Resources.
Special Instructions to Applicants: This position is open until filled. All applications received by 1/8/2023 will receive full consideration for the position. • Applications submitted through email or surface mail will not be considered. Please apply at cu.edu/cu-careers (job #: 27508). • Official transcripts will be required upon hire. • Upon request, please be prepared to provide five professional references (at least two previous/current supervisors), including their email contact information If you have technical difficulties with your application, please contact the CU Careers help desk at 303-860-4200 #5 or cucareershelp@cu.edu. Job related inquiries should be directed to the posting contact. The University of Colorado Colorado Springs will not sponsor work visas or permanent resident applications for this position. The successful candidate must provide proof of eligibility to work in the United States upon hire. Application Materials Required: Cover Letter, Resume/CV Application Materials Instructions: Application Materials Instructions To apply, please submit the following application materials to this posting. 1. A current resume. Must include date ranges to include month and year (mm/yyyy) and whether the position was full time or part time. 2. A cover letter that specifically addresses the job requirements and outlines qualifications. When submitting the materials, check the Job Specific Attachments box next to each document in order for the search committee members to see your materials.

Job Category: Facilities/Labor,Trades & Crafts

Primary Location: Colorado Springs Department: C0001 -- Colorado Springs Campus - 40095 - VCAF-FAC-ADMIN OP

Schedule: Full-time

Posting Date: Nov 16, 2022

Unposting Date: Ongoing Posting Contact Name: Season Doebler Posting Contact Email: sdoebler@uccs.edu Position Number: 00002733





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