Apartments Property Manager
Boise State University

Job Info

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About Us:
Boise State University is located along the banks of the Boise River and a short stroll from the state capitol. We are committed to an innovative, transformative, and equitable educational environment that supports student success, and advances Idaho and the world.

Boise State is building an inclusive community of faculty and staff whose unique skills, cultural contributions, work history, and perspectives create a rich and rewarding academic experience for our students. Applications from individuals of all backgrounds and identities are welcomed.

Learn more about Boise State and living in Idaho's Treasure Valley at https://www.boisestate.edu/about/
Job Summary/Basic Function:
Responsible for the overall apartment operations including selecting, training, and supervising Desk Assistants, keeping inventory of open spaces and spaces needing repairs, while providing great customer service to tenants.

Housing is included for this role and it is a live-in position.
Department Overview:
Boise State Housing is seeking a motivated Property Manager to oversee our on-campus apartment communities. This position will be responsible for managing the day-to-day operations of residential properties, cultivating positive tenant relations, and addressing inquiries and concerns promptly and professionally. If you possess strong communication skills, exceptional problem-solving abilities, and a dedication to excellence, we invite you to apply for the Property Manager position at Boise State University. Join us in providing a supportive and welcoming environment where students can thrive. Apply now to become a valuable member of our team!
Level Scope:
Provides immediate supervision to a unit or group of operational or technical employees. Sets and delegates day-to-day tasks to achieve operational objectives. A portion of time may be spent performing individual tasks related to the unit; however, supervisory activities must constitute a primary part of the job. Supervises unit operations to ensure compliance with departmental or campus policies, procedures, and defined internal controls. Problems typically involve a single area, process or constituent group. Ensures accountability and stewardship of campus resources (operational, financial, and human) in compliance with departmental standards and procedures.
Essential Functions:
60% of the Time the Apartments Property Manager must:

• Supervises student desk workers, including hiring, scheduling, and training.
• Maintains a strong working relationship with the facility staff assigned to their building(s), including initiating maintenance and custodial work orders, and collaborating to drive apartment turn schedule.
• Responsible for managing the daily operations of the apartments area, including managing desk operations, providing customer service, and ensuring that occupancy procedures are followed.
• Interpret and explain University and Housing & Residence Life philosophies, policies, standards, expectations, regulations, and the developmental/educational goals of the housing processes to staff, residents, etc.
• Perform analytical studies and prepare regular reports.
• Responsible for analyzing, reviewing, compiling, and updating department manuals, website, and/or standard operating procedures related to the apartment communities within Housing and Residence Life.

35% of Time the Apartments Property Manager

• Identify, prevent, report, and navigate environmental, health, and safety issues
• Participate in inspections and property walk-throughs
• Adhere to FERPA regulations, keeping resident information confidential.
• Facilitate all mass communication for the apartment community
• Process administrative billing charges
• A working understanding of Housing and Residence Life data system
• Conduct key auditing and facilitate check-in and out processing.
• Serve in Residential On Call rotation

5% of Time the Apartments Property Manager

• Other duties as assigned by the supervisor. This includes but is not limited to at least 40 hours per year for full-time employees dedicated to helping with broad divisional or institution programs or initiatives that may be outside the department such as Move-In Day, Welcome Week, Parent & Family Weekend, Bronco Day, Discover Days, Commencement, or other special projects

Knowledge, Skills, Abilities:

• Knowledge of Apartments operation
• Ability to problem solve and multitask
• Knowledge of supervisory practices
• Ability to work in a busy environment under pressure, manage a variety of customer responses, make reasoned and balanced decisions in moderately complex situations.
• Ability to establish and maintain cooperative and effective working relationships with campus support services, community organizations, faculty and staff
• Strong customer service and communication skills

Minimum Qualifications:
Bachelor's degree or relevant experience
Salary and Benefits:
$46,051.20-53,539.20 annually. Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at https://www.boisestate.edu/hrs/benefits/.
Required Application Materials:

• Cover Letter
• Resume
• References

Review of applications will begin on April 22, 2024 and the job announcement will close May 2, 2024.

Advertised: April 5, 2024 Mountain Daylight Time
Applications close: May 2, 2024 11:55 PM Mountain Daylight Time

This job has expired.