Location: REMOTE
Salary: $45.00 USD Hourly - $60.00 USD Hourly
Description: Our client is currently seeking a Analytics Manager
Description:
Responsible for defining, enforcing and promoting policies and programs to ensure best in class Customer Experience and hence drive Customer Satisfaction across our marketplace business.
Core Functions include: -
Design and build reports, scorecards and dashboards
- Data mining including heavy text mining for gaining insights from text
- Generate insights, trends and actionable recommendations, leading to implementation of initiatives and projects
- Ability to build relationships and work cross functionally within partners teams (including Business Intelligence, Customer Care, Customer Experience, Business Units)
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