AmeriCorps Program Specialist
Community Health Center

Job Info

---

Job Description Summary:
Community Health Center, Inc. (CHC), with offices in Connecticut, Colorado and California, is one of the country's most creative and dynamic providers of primary medical, dental, and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. CHC is designated as a federally qualified health center and a patient-centered medical home by HRSA, the Joint Commission, and NCQA, respectively. We deliver more than 600,000 patient visits per year from primary care hubs and community clinics across the state of CT, all connected by technology and common standards for quality. We employ several hundred medical, dental, and behavioral health providers who are engaged in practice, teaching, and research. Our Weitzman Institute is devoted to research and practice transformation and is recognized around the country as one of the premier research institutes focused on improving health care and health outcomes for special and vulnerable populations. In addition, the organization has developed three wholly owned subsidiaries from the original pilot developments within the Weitzman Institute: the National Nurse Practitioner Residency and Fellowship Training Consortium (NNPRFTC), the National Institute for Medical Assistant Advancement (NIMAA), and ConferMed.

Job Description:

The AmeriCorps Program Specialist will work closely with the AmeriCorps Program Director and is responsible for the coordination of ongoing member development and supporting the Program Director in successful design and implementation of program support elements to ensure achievement of overall grant and program goals.

The AmeriCorps Program Specialist is a key member of the AmeriCorps team responsible for supporting the development, design, implementation and evaluation of member development activities. Specific responsibilities include aiding in member recruitment, enrollment, and onboarding; developing and coordinating trainings that facilitate positive learning and member experience; work with AmeriCorps staff and members to develop planning and program materials; engagement with members for goal setting and coordination of professional development activities for Life After AmeriCorps; scheduling and leading members' monthly team meetings; manage online learning network for members and supervisors; tracking and monitoring of operational data including service projects, education sessions, survey administration, data collection; data analysis and reports for continual improvement of program and member experience; participation in proposal and grant development. Delivery methods for member development include video conferencing, video recordings, site visits, and in-person/virtual consultations.

ROLE AND RESPONSIBILITIES

• Providing clerical, organizational, and technical support for AmeriCorps team to include staff and members.
• Supporting coordination and project management on cross-AmeriCorps/CHC initiatives, as requested or needed.
• Supporting member recruitment activities including helping create social media and marketing materials, connecting with schools, colleges and community partners as well as recruiting at community events and employment fairs.
• Assisting the Program Director with AmeriCorps Member recruitment by screening applicants, scheduling interviews, coordinating the selection process and maintaining applicant database with acceptance and decline information.
• Assisting Program Director with the content, scheduling, and facilitation of Pre-Service Orientation for new members.
• Aiding in the development and coordination of ongoing member development, retention, and Life After AmeriCorps activities.
• Planning and developing schedule of monthly training opportunities for AmeriCorps Members in partnership with the Program Director.
• Fostering esprit de corps among AmeriCorps members, and lead monthly team meetings that include training and development activities that will strengthen Members' knowledge and skills as a result of their service in the AmeriCorps program.
• Planning and developing statewide Member service projects. Responsible for tracking all service projects that the Members participate in throughout the program year for reporting purposes.
• Supporting members in building relationships, finding solutions to challenges, and meeting deadline and deliverables identified in the AmeriCorps grant.
• Maintaining member files to ensure compliance with AmeriCorps rules and regulations.
• Assisting Program Director in conducting program evaluation activities - administering surveys and assisting with data collection and analysis - to maintain quality of AmeriCorps program and make improvements as needed.
• Work with Program Director to plan and strategize effective program improvements. Activities include, identifying gaps in program procedures, member experience, retention practices, and supervisor trainings and support.
• Supporting Program Director with grant development and reporting, which may include, brainstorming elements of a work plan, coordinating with partner organizations for letters of support, and proofreading for grammar and format.
• Working with the Program Director to manage grant deliverable timelines.
• Assisting in the timely off-boarding/exiting of members.
• Establishing and maintaining relationships with community agencies for member training and professional development and service opportunities.
• Collecting, reviewing for accuracy, and noting trends in the data from members: member monthly reports, timesheets, internal and external databases related to AmeriCorps requirements.
• Recording and maintaining member development data: attendance training logs, training presentations, evaluation surveys.
• Conducting bi-annual audit of member position descriptions.
• Scheduling and effectively running regular meetings with CHC staff and external organizations as needed.
• Assisting with creating content for marketing purposes in collaboration with CHC's Communications team including eBlasts, newsletters, printed collateral, and maintaining/updating assigned AmeriCorps webpages.
• Attending in-services, training days, conferences, workshops, and community meetings.
• Professional responsiveness and adaptability to rapid change.
• Building constructive and effective relationships both internally and externally.
• Other duties as assigned.

QUALIFICATIONS

• Minimum of a Bachelor's degree, preferably in a health, social work, public administration -related field
• 1-3 years of work experience, preferably in a health-related field and/or with project support experience

Preferred Skills

• Excellent oral and written skills are required. This position is highly involved with staff, members, colleagues, outside vendors and community.
• Proficiency in Microsoft Office and internet-related applications, survey software, and database software.
• Excellent time management and organization skills are needed for this position.
• AmeriCorps or other national service experience and/or experience managing an AmeriCorps program or similar program
• Experience with facilitating, public speaking, and training

Required Licenses/Certifications

None required.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

Works primarily in a moderate sedentary environment. Physical effort generally involves occasional walking between building sites and occasional travel to other CHC locations.

Location:
Community Health Center of Middletown
City:
Middletown
State:
Connecticut

Time Type:
Full time

This job has expired.