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PrincipalDuties and Responsibilities:
Managers must keep both the company goals and customer expectations in mind when overseeing daily operations. Responsible to meet or exceed all performance goals. Coach and provide career development to the staff. Correct non-compliant behavior and impose disciplinary action as required. Understand the corporate culture, policies and goals, and take measures to implement these into daily work routines. Manage the operational activities of the department in accordance with established policies and procedures. Manage a staff with varied duties to include Shift Managers, Supervisors, and Agents. Administrative duties include daily/weekly/monthly reports.
Minimum Qualifications:
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