Administrative Specialist - Licensing
State of Nebraska

Lincoln, Nebraska

Posted in Public Sector and Government


This job has expired.

Job Info


Description
The Nebraska Liquor Control Commission has two openings available for an Administrative Specialist in our licensing department. This position is primarily responsible for processing liquor license applications, amendments, and special event licenses; providing assistance with the licensing process to callers and walk-in customers; responding to inquiries concerning liquor licenses; composing letters and other correspondence; reading and interpreting the Liquor Control Act Rules & Regulations and Statutes; along with other miscellaneous administrative duties as needed.
Examples of Work
Plans, organizes, and implements work assignments in various administrative service areas such as accounting, budgeting, grants, contracts, personnel, legislation, public relations, or in program operational and interagency/intergovernmental liaison areas, of the employing agency or an assigned function to meet goals and objectives.

Advises senior administrators and managers and other employing agency employees and external persons on matters pertaining to substantive program-administrative functions and processes to provide interpretations of the agency's or assigned function policies and procedures and to intercept and/or mitigate adverse reactions, concerns, or pressures.

Designs work procedures and operations to be used by program-administrative staff to ensure the proper use of staffing, equipment, information, and material resources. Coordinates workflow and schedules office operations/support staff activities to facilitate the management of assigned program technical operation.

Determines applicability of and explains policies, procedures, and processes pertinent to program and/or administrative functions to agency employees, state and local officials and employees, and the public to answer their inquiries and to facilitate proper application of these directives and processes; evaluates policies, procedures, and processes and applies them to situations to make determinations.

Conducts surveys and literature searches and examines existing files/records to gather data for analysis; consolidates and evaluates data, summarizes results, and prepares non-standard written reports that include findings, conclusions, and recommendations.
Investigates operational problems and recommends corrective actions such as policy, process, or procedural changes, forms revision, shifts in work distribution, and changes in organizational structure to increase the efficiency and effectiveness of work activities.

Drafts policies/procedures and makes revisions if laws/regulations change; monitors the program's compliance with rules/procedures and goals/objectives established by the manager/ administrator; assumes hands-on program responsibility/accountability.

Develops and implements monitoring/evaluation procedures to oversee the effectiveness of the program-administrative processes and to identify any associated problems.
Represents the immediate supervisor at task force, management team, inter-agency, commission, council, and board meetings to relay the supervisor's position on given issues.
Qualifications / Requirements
REQUIREMENTS: At least one year of post high school coursework or experience in: administration, office management, accounting, finance, planning, policy analysis and implementation, administrative/management analysis, operations research, program evaluation, research, or similar fields or in a field related to the programs or functions of the employing agency.
Knowledge, Skills and Abilities
Knowledge of: Federal and State laws and regulations governing work assigned; office management and record keeping methods and practices; administrative report preparation practices; research and administrative survey techniques; work planning and organizing; business computer and communication systems.

Ability to: interact with immediate supervisor and senior managers, employees, and the public to gain their cooperation and to establish work relationships; formulate and recommend modifications to operational directives to attain agency goals; apply management practices, techniques, and methodologies to assigned activities; collect, assemble, and analyze facts and draw conclusions to recommend solutions to problems; identify and interpret program-administrative requirements, policies, and regulations to provide guidance and advice; organize and present facts and opinions to managers and groups; learn the structure, functions, goals, and policies of the employing agency.

Key Skills: Must be proficient in Excel, Word, and Outlook. Attention to detail, problem solving skills, and ability to stay on task while working independently. Must have excellent customer service phone and email correspondence skills. Must be organized with the ability to multi-task.


This job has expired.

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