Administrative Assistant -- Service Department (Audi Flatirons)
Holman Enterprises

Job Info

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Holman is a global automotive leader that serves both commercial and consumer clients The Holman Way by always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany.

Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously Driving What's Right.

Audi Flatirons has an outstanding opportunity for a Service Department Administrative Assistant to join the Holman family!

What will you do?

• Perform general office and administrative duties
  
• Review repair orders for accuracy
  
• Communicate promptly and clearly to customers
  
• Answer and route phone calls that come to the Service Department
  
• Help provide customers with estimates, warranty and recall information, and provide status updates
  
• Scanning all vendor invoices for payment processing
  
• Scheduling service appointments
  
• Scheduling 'we owe' appointments
  
• Printing pre-writes for all advisors for the following day
  

What are we looking for?

• High School Diploma or equivalent.
  
• Automotive dealership experience highly preferred but not required.
  
• Excellent written and verbal communication skills.
  
• Proven outstanding customer service, preferably with a high-line brand.
  
• Team-oriented and flexible.
  

Compensation starts at $20.00/hour

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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