Administrative Assistant, Allergy
Medical Faculty Associates, Inc

Job Info

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Position Summary

This position supports the administrative and operational needs of the department by working closely with key clinical and other administrative personnel and represents department is a professional and welcoming manner.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Demonstrates knowledge of the organization's mission and MFA's iCare values and incorporates them into the performance of duties.
  

• Facilitates the timely completion of administrative requests from the Specialty Practice via tasks in EMR (EPIC). 1 week for Routine Tasks same day turnaround for Urgent Tasks.
  

• Works with patients on select appointment, surgical and procedure scheduling needs; demonstrates caring and compassionate attitude in accordance with MFA's iCare values.
  

• Performs administrative duties to assist in operational efficiency of department, such as filing, labeling, sorting incoming and outgoing mail, printing and checking physician calendars and schedules.
  

• When obtaining documents, verifies patient demographics, financial and insurance information using EMR system.
  

• Greets patients and other providers in a pleasant and professional manner and directs to the proper individual. Screens telephone callers in pleasant and a professional manner; handles call, takes message or directs caller to appropriate person or area.
  

• Maintains cooperative and professional relationships with physicians, nurses, and office and clinical staff. Handles stressful situations with little or no supervision; functions as a respectful member of the health care team.
  

• Supports department by working on special projects to assist in operational initiatives as directed by Supervisor and departmental leadership.
  

• Deals professionally and discreetly with sensitive, confidential information concerning hospital affairs, patient health information, meeting minutes, letters, and other documents.
  

• Ability to schedule meetings, take notes and track action items and make edits and distribute as necessary.
  

Qualifications

Education

• High school graduate or equivalent combination of training and experience.
• Strong knowledge of medical terminology.

Experience

• A minimum of 3 years of administrative experience, preferably in a healthcare environment.
• Typing speed of 50 words per minute (WPM) or better.

This job has expired.