Accounts Receivable Associate I

Job Info

Accounts Receivable Associate I

Accounts Receivable Associates are responsible for the resolution of open aging - researching and addressing unpaid, denied and partially paid bills.


  • Facilitate resolution of open receivables by review of coding, product, contract, payment agreement, fee schedule and/or authorization terms.
  • Address denial and partial payment of invoices both timely and accurately through appropriate collection workflow processes.
  • Diagnosis and report to management customer issues with regards to rejection trends and denials, working to improve end-to-end business processes.
  • Interact with internal and external customers to resolve billing, cash and claim discrepancies.
  • Maintain accurate documentation of claim file activities.
  • Address accounts receivable inquiries.


  • High school diploma or equivalent required; Associate's Degree (A.A. or A.S.) in Business, Finance or related discipline preferred.


  • Intermediate MS Word, Excel and Outlook skills.
  • Medical billing and/or collection history preferred.
  • Analytical and problem-solving abilities.
  • Excellent math skills.
  • Ability to work well both independently and in a team environment.
  • Excellent follow-up and follow through abilities.
  • Knowledge of federal/state fee schedules preferred.
  • Excellent oral and written communication skills.
  • Must be detail oriented and have the ability to multi-task.
  • Must be able to follow instruction, prioritize and meet strict deadlines.


  • If working with federal government contract clients, an employee is required to receive federal government clearance for handling sensitive information. Employee is also required to receive annual security awareness training.

Accounts Receivable Associate I

Basic skills with moderate level of proficiency. Has general understanding of the accounts receivable. Works under close to moderate supervision with to ensure accuracy. Consults with senior peers on processes or errors to learn through experience. Typically requires up to one (1) year of working in accounts receivable or equivalent experience.

EEO Employer

841 Prudential Dr, Suite 204
Jacksonville, FL, 32207
United States

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